randy
26 de novembro de 2024
The location of this property is convenient, and the staff are attentive. However, I regret not booking a proper hotel. This feels more like an apartment with a small lobby, and the rooms are small and lack carpeting, which seems inappropriate for a supposed 4-star hotel. Honestly, it should be classified as an apartment rather than a hotel.
Additionally, the lobby is located on the 28th floor, not the 32nd as advertised. There are only two small elevators, which can be frustrating when there’s a long wait.
What bothered me the most, and likely explains why the reviews are overwhelmingly positive, is that during check-out, a staff member actually asked to write the review on my phone. I found this behavior unacceptable and declined. This is an honest review from a customer’s perspective.
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