Best Western Plus Cobourg Inn Convention Centre

Very impressive hotel for a 2 star rating! Very comfortable beds, easily accessible and close to so many good restaurants. Arthur's Pub is located within the same building and has fantastic dinner options! Breakfast is also provided for free. Room has mini fridge and a coffee maker but you need to request to have a microwave in the room.

This is a review of the hotel service at the Dinner Theatre put on by the Northumberland Players and not the performance itself. We were a group of approximately 30 people. We have been there before with this group and received the same rude, unprofessional service at that time but decided to give them another chance. Ticket Purchase - No online ticket purchase available. Not sure if this is Northumberland Players or hotels responsibility but it is 2024 after all. ⭐️ Meal Selection - They wanted each of us to pick an appetizer, entree and dessert at time of ticket purchase. Understandable so they know how many of each to prepare. No problem. They also wanted us to create a seating plan for our 30 patrons so they could know who got what meal, at what table and at which seat. We told them this was not possible at time of purchase. ⭐️ Arrival - Advertised that dinner service was to start at 5:00pm. Doors didn’t open til 5:45 pm. ⭐️ Checkin at door - Even though we told them it was not possible to create a seating plan they insisted in a very rude and unprofessional manner. They spent the next half hour creating a seating plan for our group so the wait staff knew who was to be served what meal at each table and seat. What a joke. ⭐️ Dinner Service - Despite the creation of a seating plan, wait staff took individual orders at the table; didn’t even use the “seating plan”. If they knew this was going to be the case all they had to do at the door was to direct our group to the 4 tables we were assigned and let us decide who was going to sit where? Another joke.⭐️ Food Quality - ⭐️⭐️ Bar Service - Bar location was terrible near the kitchen entrance. Wait staff had to navigate through the bar lineup. Only one bartender which caused the long lineups. ⭐️ Overall experience. ⭐️ Will not return as a group or individual.

This place was fine for a couple of nights. Service was good and friendly and the price was OK. It’s a fairly big property and it was pretty full for weddings and such. But with all the people, it was still nice and quiet as we were on the 3rd floor and no one was above us. My only complaint: Although this is a non-smoking hotel we always had to run a gauntlet of smokers at the back entrance (which people use because there is an elevator there). Why can’t the management shoo these smokers away from right in front of that entrance? Please…help out us asthma sufferers!

Family road trip with siblings. We found this BWP a little pricey as breakfast was not included and the hotel was a little run down and smelled of mildew in places. Arthur's Pub in the lobby was a nice little oasis for tired travelers and we enjoyed our meal and drinks there.

Great hotel!! Very clean room . Good swimming pool. Good location, recommend for families. Very nice staff . Thank you.!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnn

Lovely hotel, very clean. Beds are so comfy! We had a 3 bed room which was very nice for 3 older ladies. Pool was awesome . Restaurant we highly recommend. Chef is fantastic and waitresses are wonderful and friendly. I'd give it a 10/10! Not one thing to complain about...

Great hotel. Clean, organized, lots of parking, great internet, fantastic restaurant/lounge bar right off of lobby. Room are also spacious and clean. Perfect location to access everywhere in town. Pool is new and kids love it. Love this place!

Stayed here as an overnight on a trip and was extremely disappointed with how hard the bed was,,as well as the flat pillows. Could not sleep a wink.

This facility is a clean and comfortable motel with friendly, efficient, caring staff. It is beautifully maintained. The attached restaurant serves excellent food, and the service is first-rate.