Stoney Creek Hotel Columbia

The hotel is dark, tired, and worn out. It needs an upgrade and serious cleaning. Stools in restroom had rust around the fixtures. Carpets were worn as was the furniture. Chairs in lounge had rips in them and the arms on chairs in lobby had covers over them to hid how badly worn they were.

This was a work conference. The check-in experience was short— no greeting, no smile, no pleasantries, no description of WiFi or breakfast. My room was dirty—coffee splattered on the wall above the microwave. The flooring in the bathroom was lifted about 4” by the tub, one clean washcloth was brown stained, the carpet was clearly dusty all over the perimeter of the room, the refrigerator in the room had ice all over the sides and back of both the ice and lower half but was leaking water on the food. Another of our party had ants all over her bed. Part of our meal delivery for our lunch was “misplaced” so anyone who ordered a salad initially received only croutons. It was found, but about 10 minutes later when we only had about 15 minutes left to eat. We could not use the outdoor seating at 830 p.m. because it was “rented space” that was not being used nor did it look like it had been used in months. There were no TV channels available and no attempt of apologies for that, but it had been out long enough for signs to have been made and in a frame on the front desk. Finally one of my employees gift basket was stolen from her room PRIOR to checking out (and check out time) by one of the hotel staff. This is known because she told my employee it was in her car and she returned it. She had only as much time as it took for my employee to go to her car and come back so it is concerning that the staff had just enough to go to the room, steal the basket, and take it to her car but NOT do any other cleaning? The general manager was supposed to immediately call and instead it was several hours later with an apology, even after I pointed out that the lack of follow about 4 hours prior. The outside of the building was better than the inside. The TV in the lobby works. Why the attempts to make it seem like a nicer place than it is? If the satellite is out (the channels say “scrambled”) why can you get TV in the lobby? The facility is a sham and I’m pretty sure they know it but rather keep the outside looking nice to lure people in and take their money. The general manager is probably as much of a criminal as the housekeepers. I travel frequently but this is by far one of my worst hotel stays ever. The reviews on their website are clearly edited. Hopefully I can prevent others from making the choice from staying at your property.

Loved the location and the place!! Very clean. Great staff!! We had a great breakfast. My friend found a great place that was quiet that she could work at. They also had a great bar. The pool facility was really nice. We loved how close it was to Mizzou campus. Great place to stay to visit the campus.

Our stays here are ALWAYS wonderful. The staff are so friendly and ready to help you with anything you need. Although I would like to recognize Zoe B from the front desk. Her hospitality is like no other. We come and stay with our two service animals and she makes sure that even THEIR stay is a great one. She is one of the main reasons we come back time and time again. Thank you Zoe for your outstanding customer service!

Here for a Mizzou football game. Stoney Creek has become our go-to hotel in Columbia. Always a clean, comfortable room here. Excellent, friendly service. Great breakfast. Nice little hotel bar. We've never swum in the pool, but it looks inviting. Such a convenient location near the stadium. And last but not least, ya gotta love the hunting lodge theme. Fun. We'll be back.

We've stayed here about 25 times. It's very convenient and until this past weekend we've been pleased, even though they have a subpar breakfast and good luck finding a working ice machine. Today we discovered that our shower had no shampoo or body wash. When we complained we were told that we should have come to the front desk when we realized this. Seriously? Then we were told that since we booked it through a third party that they would not give us any refund. Beware of another business that offers crap customer service. Oh, and they can say bye bye to out thousands of dollars we spend there. Pathetic!

Have you ever wondered what would happen if the Yukon took LSD, watched some Disney cartoons and threw up on a hotel? You have your answer at this hotel. Its ridiculously Canadian without any direct references to the country. I was sending photos to Canadian friends who were laughing so hard they were crying. Aside from the theme, its a nice, clean, comfortable, quiet hotel. The staff was really polite and helpful. The indoor pool and jacuzzi were nice but the outdoor pool is a complete joke. Its more like a foot bath or pond. Literally maybe the size of a queen bed. I don't know why they even bother. The "view" from our room was some sort of grate, a ugly fence and then a courtyard with a statue of an animal I couldn't identify, most likely yet another moose. Its in a good location in Columbia. Away from down town and the university so there is ample parking, its quiet, there are a lot of ***** malls and restaurants nearby. They have a bar which we didn't go to and breakfast in the breakfast area. No room service. The breakfast was standard hotel continental breakfast. The only stand out was they have an automatic pancake maker which might be really cool for little kids. The tub was kind of small, but the water pressure and temperature were amazing. The room temperature controls were also really good. If you enjoy seeing everything covered in fake fur, moose, and bears this is the place for you. Also in the main areas they have incredibly fake weird cartoonish plastic logs from floor to ceiling all over. Their check out experience is super easy since they don't have room service or anything else you could add on which is a plus in a hurry. If you can't afford to take your kids to the Canada part or Disney world this is a good replacement minus the flags and photos of mountees and the Queen.

Have stayed twice now as it is very convenient to our daughter's apartment. Like the theming and the hotel overall. We had a king bed which had 5 pillows to choose from of varying firmness and thickness, which is nice for those who are picky about pillows. Our only issue is the waterfall in the hot tub. It looks cool to have the water cascading over the rocks but the water falling into the hot tub constantly splashes up into your eyes so much on that end that it makes almost half of the hot tub unusable. We were having to cover our eyes until other people vacated the far end. Not to mention the noise it makes. Honestly it needs to be turned back to a trinkle so that the entire space can be used and enjoyed by more people at a time.

I love being surpised when checking into a property where we haven’t visited before. So, I was pleasantly surprised when we checked in to our pet-friendly room at the Stoney Creek Hotel in Columbia, MO. Our large king room had a back door, opening to an expansive lawn where we were able to take our dog, Honey out for late night dooty call. The park like lawn, freshly mowed was a delight and sitting on our porch made for a comfortable respite. Fun room décor with all things dog with a special ‘wag’ to our cat friends was another reminder that we were in a pet-friendly room. Our complimentary breakfast included choices from eggs to yogurt, juice and coffee is a great way to start the day. I love being surpised when checking into a property where we haven’t visited before. So, I was pleasantly surprised when we checked in to our pet-friendly room at the Stoney Creek Hotel in Columbia, MO. Our large king room had a back door, opening to an expansive lawn where we were able to take our dog, Honey out for late night dooty call. The park like lawn, freshly mowed was a delight and sitting on our porch made for a comfortable respite. Fun room décor with all things dog with a special ‘wag’ to our cat friends was another reminder that we were in a pet-friendly room. Our complimentary breakfast included choices from eggs to yogurt juice and coffee is a great way to start the day. 100 ! Stoney Creek, you did a dog-gone grrrrreat job!