Usuário convidado
12 de março de 2024
The exterior of the hotel looks very nice, the lobby was impeccable! The hallways are dated, and the rooms even more so. There is a large spot on the carpet as you enter the elevator, which made me question what the room had to offer....our stay was for just one night we toughed it out. The Breakfast sign say $10.99 for adults/$6.99 for children- my Granddaughter insisted so we obliged, this is where the problem with this hotel became an issue- We ate the mediocre breakfast to say the least, I paid with cash $31.79- as we checked out I noticed on the paper receipt... We was charged for the mediocre breakfast, on the room tab- when I questioned the desk clerk, he had to have a conversation with the kitchen folks- the person that I gave my cash to, told the desk clerk that I didn't pay her any cash- 0 to 100 real quick! I went over and made her remember, that I gave her the $5.00 tip for really doing nothing but stealing my cash of $31.79, she says that someone else wrote our room number on the ticket and that's why we was charged- makes no sense- they could not refund me my cash, but I did retrieve my $5.00 tip from the asinine person that stole the $31.79, then she proceeded to argue with my husband and I very loudly, which is very unprofessional and dangerous for that matter. We will not visit this establishment again, and I will not recommend it to any one traveling to Cordova.
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