emilybarker2014
20 de agosto de 2024
A fantastic holiday! Visited with family (5 of us) and we’ve had a fantastic holiday! Rooms Rooms were kept very clean, and was straightened daily. Only downside was the bed wasn’t a double for myself and my other half; we had two single beds. When checking in we had recieved a free upgrade with our room and package to all inclusive plus - the only difference was we had extra drinks in our package. Had a slight hiccup to begin with with a blocked drain, but this was quickly fixed within 30 mins of contacting reception. Food / drinks The resturant was great, food very well restocked with a lovely selection each day with plenty to choose from. Drinks were fantastic, particularly the love on the beach and mojitos Entertainment We have to say, Carlo was FANTASTIC and is a massive credit to the hotel. From the very first day he learnt our names and made us feel very included and welcomed with all activities. All of the entertainment team were enthusiastic and friendly, but Carlo spoke very good English so the connection made was fantastic. Very approachable, friendly and a lovely man to have the pleasure to have met. Location Hotel is very close to the *****, not too close to hear the ‘hustle n bustle’ but very well positioned for restaurants, the water park, beach and shops. Thank you, thank you, thank you!
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