Labranda Bahía de Lobos

No way near 4 star, and this is not just my opinion many other families I spoke with had similar experiences whilst I was there. We just returned home and couldn’t wait it was that bad… Arrived and rooms weren’t ready had to wait 3 hours with children in hot temperatures. Poor condition of rooms, Wi-Fi is rubbish everywhere, food is barely edible, no air con in reception and is so hot there you cannot stay and relax to use the Wi-Fi. Air con not working in room, many sun bed wars during stay, you have to get up early to reserve beds otherwise you won’t get one, hotel does nothing about this, broken parasols everywhere, not one which isn’t broken and there not enough of them, also a lot of sun beds broken too. This is a cheap and nasty hotel and would not recommend to anybody. Most of the staff are quite miserable, we heard rumours before coming home that this Hotel chain was going bust, which would explain a great deal as the charges for drinks and upgrade packages are a joke. I could go on and on, but so glad I’m back home, first time ever after taking a holiday abroad, book this hotel at your peril. Have complained to our tour operator and are awaiting a response.

AMAZING HOTEL just had our 6th visit!!!! Back in November can’t get enough of the place! Staff are top notch!5 star the way!!! GREAT LOCATION ♥️♥️♥️♥️♥️ spotlessly clean the cleaners never stop! Staff couldn’t be any more helpful, can’t wait to come back!

We travelled as a family of 4 (2 adults and 2 children aged 8 and 10) plus my in-laws (6 in total).We stayed for 9 nights in mid-August 24 and booked with jet 2 for our all inclusive stay. The hotel is situated in a fantastic area just off the main road in the town. Only a short walk to the bars shops restaurants and beaches. Free onsite parking was useful for us. The cleanliness of the hotel is superb. Rooms always cleaned along with the upkeep of the other areas. There is plenty of entertainment during the day around the pool e.g volleyball etc. Our kids didn't go to the kids club so can't comment on this aspect. The second pool was quieter and more relaxed. The food was of a good standard, which was varied and plentiful. There was a different evening entertainment each night which was led mainly by the entertainment team too including a mini disco. We had a great time on holiday. There were areas that we thought could improve and whislt these didnt stop us having a good time they need addressing. The hotel overall is in need of an update/modernisation. The walls in the bathroom are peeling, paint work is poor, and the shower tray overflows. The pool area is tiled, and these need re-grouting and some replacing as they're not level. The sun loungers are poor (the coverings are no longer tight, so it's like sitting on poles). The evening entertainment isn't the best. We've stayed at plenty of other 4 /5 star hotels with much higher quality entertainment. Wifi is not available throughout the hotel despite it being advertised in the main reception. The staff are amazing however they are overworked, and overall, the hotel is understaffed. Often at meal times, there was a mad scramble to provide enough plates, cutlery, and tables and chairs. The drinks on all-inclusive were limited. It's not a great or wide selection but acceptable. Rum, gin, beer (amstel - self serve when it worked). Another travel company "fram" (french) also had representatives working there, and their presence was certainly made. They often got their clients involved in activities on an evening, which is fantastic for them but this made somewhat of a divide in who was being looked after and entertained. The hotel has a towel policy but doesn't enforce it at all. Towels on the sun loungers from 6am. Ultimately this is the tourists and not the hotel however we have stayed in hotels where they enforce their policy and this works better so why not here.

Great family holiday for 10 of us (3generations) facilities are good, we read reports of people moaning whinging about things that we didn’t experience. For the money that we paid it was good value. If you want to be waited on by hand and foot, pay twice the amount to get it!!! The room staff were friendly and did clean change your room linen if you wanted it. Air con excellent!!! Pool towels free, pool area cleaned every night removing unthoughtful people’s rubbish that they could have removed themselves! Some people are just slobs on holiday, can’t even stack their plates on their dining tables!!!! unfortunately the food is so good that these slobs pile up their plates and don’t eat it all then go and get another plate full…. Such waste!!!!