Gran Tacande Wellness & Relax, Costa Adeje

This is the second time we have stayed here this year. It’s in the more chilled out area of Tenerife - the clientele of this hotel is definitely on the older side however there are a few kids knocking around but not even remotely intrusive! We have stayed in a suite on both occasions and both have different benefits - some have a bath, some don’t; some get more sun on the balcony than others, some are a tad more private, some are open plan, some have separate rooms if you’re travelling with kids for example - both of them we stayed in however were amazing!! We love the attention to detail with everything that’s provided in the gold level suites - hair dryer, razor, shampoo etc in the shower… every day fresh water, tea, coffee, milk and capsules for espresso machine as well as little choccies dotted around the room. The beds are massive and insanely comfortable. Plenty of room to hang clothes, a safe…. The hot tub is amazing!!! Access to the San Sebastián level is great as complimentary snacks and drinks - gluten free available! We were very well looked after by Mario and Philppe. Gold level also gets dinner included one night and the food is really amazing - huge variety to choose from both at breakfast and dinner. The staff are amazing - Loretta sorted us out on reception - she is an absolute darling!!! The pool guy Mattius in the main pool area also double as a local weather man - such a lovely man! We tended to eat out of an evening as the bar doesn’t have as much character in the evening and nice to have a stroll - recommend Le Torre de Miracor and Acanto (10 min walk). The beach is 2 min walk and great fun in the sea! We will be regulars here - we love it!

We arrived and tried to access the internet. We had six devices (phones, tablets, notebook). Each would join a few seconds and then drop off. I called GEX (guest experience) and they promised to investigate. We never heard back. I discovered two antennas sticking up above the TV. They were connected to the WiFi router. I pulled the electrical cord out and stuck it back in. All six devices connected and stayed connected. GEX never replied. We had to do this almost daily. Our devices worked flawlessly in all other areas outside our room such as the pools. During our stay, the hotel converted from a common WiFi key to a portal that uses your room number. Things were stable following that. Then we noticed it was getting very warm in the room. We played with the thermostat. Setting the temperature down and then up. Turning off and then on. We couldn’t get the air conditioning to react to anything. I tried calling both GEX and the front desk. Neither answered. We had had a long day and flight. We couldn’t unpack our stuff as we didn’t know if we could live in this room. Finally , I walked to the front desk and they reset the air conditioning remotely . The room immediately started cooling down. We had to call the front desk almost daily for a reset. The a/c would then activate immediately during the call. Why the front desk should control the a/c is a riddle to me. There is a motion sensor in the room that doesn’t turn anything on. I suspect, it turns stuff off when no motion is detected. Possibly a malfunctioning sensor? There was a bathtub in the bedroom. Not a whirlpool or tub with jets. Just a single occupant Holiday Inn style standard bathtub.. If you used it, you would drip water in your bedroom getting out of it. It is longer than the bed and a potential death trap going to the toilet in the dark. Don’t do that though. There are no nightlights and the tub protects the route. Assuming you make it to the bathroom alive, you are guaranteed to wake up all other occupants of the room. The baths have loud glass sliding doors. If the door doesn’t wake everyone up, then turning the light on will. The light shines through the glass doors directly at the headboards of the bed. The toilet whistled like a banshee when flushing. Then you had to slide the loud door again to escape. Poor room design. Enough of the complaints. We didn’t go to Tenerife to stay in the room. Everyone at the hotel was friendly to a fault. Breakfast had a wide variety of quality food. Pool bar prices were quite reasonable. Parking was free. The pool area was nice with sufficient lounge chairs and convenient to the beach. The fitness room was well equipped with good and varied equipment. We did not book half board, I can’t say how dinners were. There are many restaurants within walking distance. Options were available for all budget ranges. We booked through Tui.

Lovely hotel and quiet . The location is great, we had lovely walks in the evening. We went half board, the breakfast buffet was great. The evening buffet was nice with some variety, though you do have to wait a little while for your fish/meat to be cooked. Poolside was nice, always got sunbeds in the same location, the exit out of the back is very handy. The gym was spacious with a good variety of equipment. If we decide to go away again in the winter, we will definitely go here again.

Our family had an amazing stay at Gran Tacanda Hotel in Costa Adeje this July. Traveling with our children, aged 8 and 9, we found the hotel to be exceptionally accommodating and family-friendly. One of the highlights of our stay was the Mini Club. The activities were well-organized, engaging, and suitable for children of various ages. The instructors were not only professional but also incredibly friendly and attentive, making sure every child felt included and had fun. Our kids absolutely loved it and couldn't wait to go back each day. Additionally, my partner and I thoroughly enjoyed the yoga sessions offered by the hotel. The yoga instructors were excellent, providing classes that were both relaxing and rejuvenating. Their guidance and expertise made each session enjoyable, regardless of one's level of experience. The overall experience at Gran Tacanda was wonderful, with excellent service, comfortable accommodations, and a range of activities that kept the whole family entertained. We highly recommend this hotel for families looking for a perfect blend of relaxation and fun.

This was my second time at this hotel and I can't recommend it enough. If you want to go to a hotel from the moment you walk in you can just turn off, do nothing, relax and be looked after - this is where you need to come Because of its size it means everything is all close together, there's always plenty of sun loungers. The location of the hotel you can't get any better. It's right above the boardwalk and beach of Playa del Duque. So you're aware from the 'busy' bit of Adeje but one minute to your right is the beach and a 10 minute walk to your left is the main promenade. The best thing by far in this hotel is the staff. They are so friendly, helpful and really attentive. If something goes wrong they can't do enough to go out their way to make it better You may look at other hotels and think they are more 5* (such as h10 Atlantic Sunset, so be fooled by the beautiful appearance of it, in my experience the customer service there was shocking - very rude and arrogant also) but the guest relations of this hotel is 7* A special mention to Maria one the management team, a truly lovely and competent member of the team who is an asset to the hotel. Little Tips: This hotel is really about relaxing and luxury. If you want a hotel where there is 'more going on' with activities/entertainment etc; this may not be the one for you. For me though, for winter sun rejuvenation it is perfect If you've booked B&B, they offer Half Board for 4 nights at the reduced price of 30 Euros and evening (so 120 per person). This may be worth doing as gives you a few nights to eat out. I've never had the evening meal so can't comment as there is plenty of places around. Also their Beach Bar food is available until 4.30 and really good also

We are here as a couple in this beautiful traditional Canary Island hotel. I normally write my review when we get back but feel that due to recent reviews the staff and hotel definitely warrant a five star review. You have wonderful staff here, fabulous rooms and excellent food. The areas around the poolside have plenty of space with not many people reserving beds. Yes there is some building works going on. They are constantly thriving to upgrade each area and this has to be done at some time especially as we are getting close to Christmas. The building works outside the hotel is obviously out of the hotels control yes sitting on top of this area can be noisy but the various pool areas you have at the hotel the noisy areas can be avoided. We are in the gold area but use all of the pool areas for variation. All areas are suitable for children. I must mention the spa as it is one of the best I’ve ever seen absolutely beautiful. The staff make this hotel Monika is wonderful and nothing is too much trouble and Victoria. I feel awful as I’m sure that I have spelt their names wrong! Filipe is lovely at our pool bar again couldn’t do enough for you. If you want authentic Spanish hotels with a 5 star experience then this hotel definitely has it. Thank you for looking after us and making our stay so welcoming.