Avaliações do Socialtel Saphi Cusco - Formerly Selina Saphi Cusco

Tive a melhor experiência no Selina Saphi, não tenho palavras para descrever, as pessoas que conheci lá foram incríveis, super atenciosos e cuidadosos comigo. Agradeço ao Álvaro, Alex, Renato, Yamile, Patrícia, Arnaud, Adrian, Arturo e todos da recepção, fui muito bem tratada e acolhida por todos. Sobre os quartos e as áreas comuns, tudo muito limpo e organizado. Todos os dias possui alguma atividade para fazer que é super divertido e onde se conhece muita gente. Já recomendei o Selina para meus amigos aqui no Brasil e espero me hospedar outras vezes. Muito obrigada por tornar minha viagem ainda mais inesquecível ❤️

This is a review of the co-working space only, not the hotel. It is very cold. According to my phone it was 6 degrees celsius or 43 degrees Fahrenheit which isn’t that cold on first glance but when you are sitting in it for 8 hours a day it’s not nice at all. I asked a member of staff about it and was told there was supposed to be a heater in the room but I informed her that there was not. She said she would have one brought to the office but 4 hours later and still no heat. I tried again the next day and asked a different member of staff who said the same thing. A few hours later still no heat. I spotted a heater inside one of the conference rooms/offices but the door was locked. I went back to reception and asked about the heater in the conference room. I was told someone would come up to the co-working space soon to let us use it. A few hours later and still no heat. I sat working in my jacket, hat, and gloves for as long as I could handle. I even boiled water with the kettle and poured it into a mug so I could hold it to warm my fingers. After three and a half days of sitting in the cold, I gave up. I’m not paying for the privilege of being freezing. It’s too bad because the space itself is nice with good natural light and fast internet. I just wish it was a comfortable place to work. I wouldn’t even mind paying a little extra for heat.