Usuário convidado
1 de novembro de 2024
The stay was nice. However, my gf left a soft teddy orca in the room. 100% it was left there. We packed in a rush. We tried to contact them and the number on Google doesn't even belong to the hostel, it's some random person who isn't even on malapascua. A friend went by to ask if they'd found it and they said they didn't. There's no chance this is true. One of the staff has taken it. NOT good service, and NOT what you expect from a hotel/hostel when you leave something behind. Normal practice is to contact the guest and arrange to mail it it or something. Unacceptable. Willing to change this review if someone contacts us regarding this. It's of sentimental value to her.
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