Avaliações do Moxy Darmstadt

we really enjoyed the while stay. thank youuuuuuuu so much ＜3

Booked for management team as business trip. So far no complain, assumed it’s good.

Wir waren nur eine Nacht hier, aber das Einchecken war sehr freundlich und wir bekamen noch einen Drink, da es eine Verzögerung gab. Unser Zimmer war sehr schön auch wenn wir leider keine Nachttische hatten. Wir konnten uns essen aufs Zimmer bestellen und hatten einen freien Parkplatz. Insgesamt ein schönes Erlebnis.

別人在酒店吃飯扣了我銀行卡上的錢，催了3～4次後才退還給我，因為匯率的變化，還損失了200人民幣。酒店在工業園區裏面，沒有環境可言，周邊就幾2～3家可吃飯的地，日餐衹收現金，泰餐有最低消費標準

好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好

Das Hotel ist gut dekoriert , aber die Struktur des Raums passt mich nicht an

Wir hatten eine wunderbare Zeit in diesem tollen und sehr geschmackvoll eingerichteten Hotel. Die Zimmer sind ausreichend groß und gut ausgestattet - man fühlt sich sehr wohl hier und wir kommen sehr gern wieder.

房間小點，其他沒啥毛病

The only positive thing about this stay was Sam, the front desk associate who checked me in, explained everything, and provided my Titanium benefits to me, including an upgrade to a corner room. If it wasn't for Sam and and the upgarde, this would be a one star review. The negatives. I was surprised when I returned at the end of my 2nd day to see that housekeeping hadn't come to my room. When I went to the front desk downstairs, I was told for shorter stays (I was staying for 3 days) housekeeping doesn't come. They provided toilet paper and when I asked about my rubbish piling up (there is only a small bin in the bathroom, and nothing in the living area), I was show where I could dispose of rubbish on my own. I've stayed in over 1000 hotels all over the world, and never had to take out my own rubbish before. The bed only comes with two pillows, and they don't use a fitted sheet and mattress cover to cover the mattress. So, the normal sheet that barely covers the mattress under your body pulls away easily and you often are sleeping directly on the disgusting mattress. The centrally controllled AC wasn't working efficiently either on the 90 degree days. I had a booking for this hotel again in October, but I just now cancelled it so I can stay in a proper Hilton hotel in Frankfurt with air conditioning and housekeeping that doesn't require me to take out my own rubbish.

This hotel worked well for me due to the downtown location near where I was working. The hotel was comfortable with nothing really standing out as being good or bad. Decor in communal areas is quite funky but otherwise nothing remarkable about this place. When I checked out I was told I had to pay even though cost was being charged direct to an agency so just managed to avoid paying twice.

Kinda hip…. Kinda industrial… well done! Glad Moxy is coming into the German market. Glad to stay at the Moxy in any city I can. Reasonably priced, with breakfast, comfy DOUBLE beds. Who could ask for more. 2nd visit here and I know I’ll be back next time.

I checked in. The room was prepaid and they took a credit for incidentals. All good. I went down half an hour later to get a beverage and got told I needed to pay in cash. Made no sense at all. Their English was terrible and their German not much better. That doesn't worry me at all, but them not being able to answer my questions was frustrating. The air con did not work. They said they would send housekeeping (??) I check out 2 days later. No one came to help. Late on my first day the power failed. No TV, no aircon (even if it did work) No toilet, yes, the toilet needs power to flush. Imagine the mess after 2 nights. I told them and they said someone would come. The next morning I told them again and they said the maintenance people were just having breakfast. They never came. 2 nights with no power. I complained again at check out and the girl at check out said sorry and there is nothing they can do. Avoid this place at all costs. There are so many new options in the area check those out. I am taking this up with Marriott and Amex.

The hotel is good but the customer experience is terrible. On the first day they did an authorazisation transcaction much higher than my actual reservation. I cleared my bill at the check out day but the difference (approx 200 euros) is still blocked after 20 days. I have called them i have send 2 emails and nothing! Unacceptable behavior!

Leider war das Limit meiner Firmen-Kreditkarte erreicht. Statt mich dabei zu unterstützen eine Lösung zu finden, wurde ich laut beleidet "wenn sie kein Geld haben". Einfache Lösung wäre gewesen, Kostenübernahme auszustellen mit einem Bild der privaten Kreditkarte (welche zu Hause bei der Frau lag). Rezeptionist war wortjarg, unhöflich, arrogant und ungeschult. Schlief die Nacht im Auto. Hatte wichtigen Kundentermin am Morgen