Usuário convidado
31 de janeiro de 2023
Location is good for the old town, the market, riverbank and the bull ring if you are into that. It's a hot walk from the railway station and taxis seem impossible to find at either end. Hotel was unable to find taxis too, but we discovered the free bus for the return trip which was ideal. The hotel has a very large atrium which contains reception, a bar, grand staircase and adjoins the terrace. It creates a slightly soulless atmosphere, which is not improved by an awkward welcome at reception. The dining room looked too traditional and stuffy for us, so we used the plentiful cafés and bistros for food. Room was OK, although the aircon was noisy. Large windows were fine until early morning when road sweepers etc. The bathroom was good with plenty of hot water, which given the nature of Dax is not a surprise. Having been bombarded with advance requests and reminders to book the spa we were a bit surprised not to see its reception manned or to see any information in the room. We could easily have been persuaded to chill and relax for half a day, Maybe another time. Luggage storage was a pain. We happily followed the member of staff to store our bags for the morning, but then had to fight through all the other bags to retrieve them. This is also a hotel with a lot of steps, there is a steepish slope, but it's not accessible for anyone with mobility issues. Overall, it felt like it needed a general manager with personality and energy to make it all click, focus on its guests and really hum. Shame really.
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