Avaliações do Four Points By Sheraton Chengdu, Anren
Four Points By Sheraton Chengdu, Anren
No.198 Yingbin Road, Anren Ancient Town 1-4 Building 1-3 Floor, 6 Building 1-2 Floor, Dayi, Sichuan, 611331, ChinaVer detalhes do hotel
Verifique os quartos disponíveis para suas datas de viagem
Garantimos o melhor preço
1 noite
Avaliações dos hóspedes
4.7/5
Excepcional
1263 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.6
Atendimento4.7
Limpeza4.8
Filtrar por:
Classificar por:
Todas as avaliações(1263)
Avaliações positivas(1237)
Avaliações com fotos/vídeo(279)
Ambiente elegante(214)
Ótimo para crianças(113)
Café da manhã delicioso(103)
Vista para o jardim(52)
Equipe da recepção cordial(50)
Piscina excelente(42)
Tem instalações para crianças(38)
Avaliações negativas(26)
Robin
Ancient Town Scenic Double Bed Room With Balcony
Hospedou-se em ago 2024
Negócios
3 avaliação
4.5/5
Ótimo
Publicado em 1 out 2024
Nicely located in 5A Anren old town. Good size room and great breakfast.
Traduzir
Resposta da propriedade: Dear valued guests, we are delighted that you have chosen to stay at the Sichuan Anren Four Points by Sheraton Hotel and would like to thank you for your review. Every city has reasons to be missed, every season has scenery that is hard to part with, and every hotel has sweet and warm memories. We hope that the Anren Four Points by Sheraton will be the most warm and unique one in your memories! While traveling, we hope that the fresh garden air, green grass, and gentle sunshine, as well as the tranquil surroundings, will bring you a relaxing and comfortable slow time! We look forward to meeting you again! Best regards!
Davis Lim
Ancient Town Scenic Twin Room With Balcony
Hospedou-se em nov 2023
Família
77 avaliação
1.0/5
Publicado em 26 dez 2023
Hotel is pretty aged and hooks for hanging bath towels are broken and missing.
Reception Zoe was ill-trained and had charged me rmb $499 when I had already prepaid.
She actually charged my card for the stay even after she saw that my room booking had been prepaid
She promised to process the refund on the next morning when I check out but nothing was accomplished except another promise made by a lady who claimed to be the FO Manager that was on duty that there was no charge that was made to my card but could not provide a confirmation by their correspondent bank.
This is not true as my mobile phone had received a text message from Citibank in Singapore thar indicated that a charge of rmb 499 had been processed.
She later provided a letter to guarantee that she will make sure that the mistake will be rectified.
I am still waiting for my bank to acknowledge receipt of the hotel's initiation to revoke the charges made through their bank.
Let's hope that I do not have to resort to writing to their regional manager to investigate the incompetence of the management at four points Sheraton under the stewardship of their general manager Johny Fan (范兴宇)
Traduzir
Resposta da propriedade: Dear guests,Thank you for choosing Four Points by Sheraton Chengdu Anren Hotel and for your valuable comments and suggestions. Please be assured that creating a pleasant and welcoming environment for our guests is our first priority, so we take your feelings very seriously. As to whether we can provide you with specific check-in information, we will self-check according to the information you provide, and rectify such problems to prevent similar situations from happening again. We hope you will take the time to get back to the hotel with more details, or you can contact the Marketing Communications Department by calling the hotel switchboard. Let us have the opportunity to follow up the rectification and timely feedback to you. I hope you will give the hotel a chance to serve you again. We look forward to meeting you and your relatives and family again! With best wishes!
Marta Karpinska
Ancient Town Scenic Double Bed Room With Balcony
Hospedou-se em fev 2024
Negócios
4 avaliação
5.0/5
Excepcional
Publicado em 13 mar 2024
Great hotel and a site. Very recommended.
Traduzir
Resposta da propriedade: 親愛的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的滿分點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,感謝您入住成都安仁福朋喜來登酒店,並留下寶貴評價,很遺憾您未能獲得完美的入住體驗。請您相信,為客人營造愉悦且温馨的入住環境是我們的第一準則,因此我們非常重視您的感受。首先關於您提到員工服務態度的問題,我們這邊會反饋給相關部門領導,對該員工加強崗位培訓,提高員工的服務意識,對此類問題進行整改,杜絕類似情況再次發生。其次關於您提及到的網絡問題,這邊已將情況如實反映給技術部門,已經在開始改進相關的網絡情況。再者關提出早餐問題,會如實反映給相關部門進行整改。希望您能抽出時間回覆酒店,提供更多細節,您也可以通過撥打酒店總機聯繫市場傳訊部。讓我們有機會跟進整改後及時給您反饋。希望您能給酒店一個再次為您服務的機會。期待您及你的親友家人再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!
Resposta da propriedade: 尊敬的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!