Leonardo Plaza Hotel Dead Sea

The hotel is old!!! that is why some of the facilities are not well organized. except that the stay was good, and remember that you need to pay VAT.

We visited this terrible hotel , they give us a room looks like a prison , not as it looks like in the picture , we told them that we requstes a room with balcony and we paid for that not a room in prison , they said give us 5 minutes we will try to give another room we wated two hours after that they told us we have another room without balcony, we agreed but requested the extra money that we paid for balcony back they said you won’t get your money back! Then after that we left the hotel we bouth a tent and stayed for 1 night and we left the next day! A terrible hotel, not recommended at all

The hotel was great for kids. Plenty of choice at dinner and breakfast and lots of activities for them to do. The room service cleaned the room very well and the staff were very friendly. They enjoyed the kids club with Betel, it kept them busy for hours! Would definitely recommend for families

It possible that most guests in this hotel dont notice or dont about the faults and therefore dont complain..so management doesn't realise how downtrodden this potentially once grand hotel is. This price is for what you get outrageous. But still its full!!! My pictures show the damage everywhere and the poor maintenance. It really felt like noone cared. Not the staff, not the management and certainly not the hundreds of guests. But for us this was not a positive hospitality experience. At the very least we'd expect a clean room - it honestly felt like the 5th floor suite we had, had not been used in years and had been opened for us due to this being peak season with full occupancy. As can be seen from my pictures, there's dirty walls, loose door handles, faulty plug sockets, dirty balcony furniture, filthy pool bar tables at 9am +++ Its really hard to find anything good to say about this hotel. Why don't management see fit to oversee room cleaning? Or just to walk the corridors to actually see the threadbare carpets with crumbs and shoes strewn around. Its really disappointing to write this but I think its important for future guests to know.

We booked 3 nights at this hotel for my husband's birthday.we came here to relax from work and kids.And it was a total disappointment. Impossible to rest music was so loud at the pool,full of people not enough long chairs and umbrellas.even at night we heard people talking all night outside Rooms was very old need renovations ,actually the whole hotel need it. Food is ok ,its more quantity than quality. And the cherry on the cake , when all family left we finally found quietness but not for long because at 12:00 thae day of check out they told us to leave the pool because a group of religious people are arrived. I was in shock. So we went to the hotel next door Herods and finally found what i wanted from the beginning. Thanks to alex at herods place who gave me hope that in israel a good service exist. I don t recommend leonardo plaza but i recommand herods ( sane group fattal).

We were with our entire family at the hotel, we really enjoyed everything, especially from the exceptional service from *Yehudit* from the grand food court where the meals were served, the food was absolutely Amazing, we’ve travelled thought out the world, and because of *YEHUDIT* she really made our stay the best EVER!

The receptionist lital Cohen was amazing, accommodating, received our room quickly. Started our stay with her big smile. The manager chagit Msil. חגית מסיל( super helpful and told me anything I should need please come to her!! Took my son and his newly married wife with my wife and I. They couldn't believe how nice the hotel is. Spa is spacious, pool is nice size, can even do laps in the pool. Rooms are so clean ,smell so nice, beds are very comfortable. Lobby is really nice. This is my 3rd time coming to this hotel.highly recommend Bathroom are clean and large

One of the best hotels .. best service ... Nice rooms .. great spa .. so comfortable .. we enjoyed our time alot .. also i would like to give a special thank to haddas .. thank you for everything .. and for the team ❤️

One of the worst hotels I have ever been to. DIRTY!!! 0 Maintenance!!! Everything in the room is outdated or broken except the toilet that looks new. No A/C in the corridors when it is over 100F outside. Broken bed, ripped bedsheets, dirty floor in the room and dirty carpet outside. Had a room with connecting door, on our side the lock was flimsy and the door barely closed and other room side did not have a lock at all, we could open the door and enter next door room. Next door guests smoked in the room and all smoke came into our room from the broken connecting door. When asked guest services for help we got the answer to close the connecting door properly…. Dinner was decent and breakfast ok. Bottom line: STAY AWAY, WASTE OF MONEY!!! Shame on you FATAL HOTELS.