The Hotel by Gold Dust

Although this hotel is in a great location but we found the room to be very small and very dirty from the moment we arrived. There was no room service so the trash piled up along with the towels from our 4 day stay. The room keys were always a problem, probably from touching our phones I’m guessing.

As part of our trip out west, we decided to visit Deadwood. We had no idea where to stay so we checked reviews and decided to stay here. I am so glad we did. Our room was very clean, the hotel staff was very helpful and kind, and the location was close and convenient. I would highly recommend to anyone coming to Deadwoid, stay here. Best two day stay we have had on our long trip. Thank you.

It's an average, older looking hotel and great location in Deadwood. The bed and pillows were comfortable. The bathroom floor was extremely slippery, so was the shower floor (we asked for extra towels and put them on tile). It was quiet except for others going in or out of rooms (which some did at 1am and 2am each night) the doors slam shut and it was VERY loud and woke us up each time. The continental breakfast is complimentary and there is an auto pancake maker too. The options included cereal, oatmeal, english muffins, bagels, assorted packaged pastries, juice and coffee. Parking is across the street but you can pull up to the hotel for up to 20 minutes to unload/load your luggage. Nice hotel staff, but there was no room service (short staffed) so the trash wasn't emptied, the beds weren't made, and linens weren't changed, but you could ask for clean linens and towels.

We booked the room a week in advance. I asked the lady who book what the cancellation policy is and she said that since we booked we could not cancel it. We had a family emergency and a snowstorm of over 10 inches and they still would not let us cancel our room. Most people allow grace but not this place… I’d advise to stay somewhere else…

Totally enjoyed our first stay at The Hotel by Gold Dust. Although noisy due to the Classic Car Show Event, the room itself was clean and we loved the large bathroom with rain shower head. Staff, including assistant manager, Brandy, were friendly and accommodating. We are definately looking forward to a return next year! Kari Heiman/ Owner / Inspiration Travel LLC

The rooms are small, but don’t let that put you off. The location is excellent- right in the middle of downtown within walking distance to restaurants and shops. It’s located on a one way street. You can unload and check in there. They give you 20 minutes on the street. Parking is free and only two blocks away- no big deal. Breakfast is ok- what do you expect for free? The pancake machine is nifty. Coffee is pretty good, and they have tea and water that is actually hot enough to brew tea (only tea lovers would get this). Staff is very friendly.

Booked in at this hotel for 3 nights which was last minute as we were on a roadtrip. We had a groundfloor room which was just fine for us.Lovely large bathroom & shower, hairdryer,comfy bed ,small fridge and a tv...no complaints here. The only downside was that although there was a window it was under a fire escape and the room was quite dark but for the amount of time we were in it this wasn't a problem. Our friends who also had a groundfloor room had no window at all. Location is great as its just off the main street and the parking is in a car park quite near the hotel.You can park outside for 20 mins to load/unload your cars but then they have to be moved. All staff we encountered were friendly and helpful.A big thankyou to the guy who was on night duty one night (didn't get his name) who went out of his way to help me when i had a problem with one of the vending machines. Breakfast is self serve..All in all a very enjoyable stay

Basic room, with a very soft bed and uncomfortable pillows. Location was walkable to everything and there was a parking lot nearby. Breakfast was do-it-yourself, though the pancake machine was unique and made good pancakes. The $15 for $20 of food at Maverick’s was a great deal, as we had ribs there.

Have always enjoyed staying at this location in past and would have liked to leave better review but front desk manager is very rude which has ruined our liking of this hotel. Good customer service is very important to us. Maybe after a change in the management we will consider them again.