Best Western Plus Hershey

My daughter left a Hershey rainbow pillow in the hotel but the hotel staff said they could not find it. It is impossible. We are so disappointed as the pillow must be left on the bed. The pillow is a friendship gift that my daughter and her friend has, it is memorable and we are very upset about leaving it in the hotel.

Jessica at the front desk was a true asset to your business. She was kind and courteous and made our visit extra enjoyable. Our room was oh so nice...fresh and clean and we appreciated the newness of everything. We definitely will make this our choice stay next trip to Hershey.

感覺還是可以的，就是有點偏了點。

AC units out loud and obnoxious. The bathroom and shower was no clean. Pink mold growing. Breakfast was mediocre. Coffee was bitter. I would not recommend this hotel. Front desk people were looking at their phones and not engaging with customers.

This is the third time I stayed here in this hotel and as always I enjoyed my stay. Very nice , clean and well maintained property. Management team is doing great job by keeping up their property. Fast check in and checkout process by friendly front desk staff. Will definitely stay again.

Very clean, modern amenities, good breakfast, conveniently located. I was very pleased with the room; comfortable furniture and lighting options, ports for charging phones, large sized mini fridge. The staff was friendly and helpful.

The hotel was nice. The pool was small but a good temperature. The pillows were way too soft for me; I had to double them up. The breakfast was very good. They had both hot and cold selection. It's 10 minutes to Hershey Park. I was not a fan of the no room cleaning for 3 days. We were there 3 nights and although our towels were replaced, beds weren't made, nothing was wiped down, only one garbage was emptied. I know a lot of hotels are doing this since they can't hire enough people to properly service all the rooms, but I like the room to be cleaned daily.

Hôtel propre et chambre confortable. Le séjour a été gâché par un personnel désagréable lors du Check in puis par le petit déjeuner qui proposait un choix très limité, la salle trop petite par rapport au nombre de clients (nous sommes remontés dans la chambre par manque de place. Poubelles qui débordaient et la seule présence du personnel pour fermer l’accès au petit à l’heure pile de la fermeture