Usuário convidado
12 de outubro de 2023
In the past I really enjoyed staying at the Selina hostels around the world! I feel I got comfortable expecting a certain level of awesomeness, this place however had poor reviews to begin with, but me being a sucker for the Selinaness booked 5 nights in a micro room, such a mistake on so many levels. No AC, no electricity for over 8 hours, they don’t tell you you’re basically in the space under a wood staircase, honestly this place is next level terrible. When the powers goes out you can’t see anything you’ll be tripping over dogs, I don’t understand how they don’t have a generator like every other place or any emergency lights. I should have done what I typically do and follow the general advice of the reviews. Overall I feel they the reviews are basically spot on, we had a small hic-up during checking in, usually not a bid deal, the staff couldn’t communicate in a little English, there was no manager on available at 6 pm, they ended up getting a customer from the restaurant while he was eating with his partner to translate a few words, I felt really awkward, and bad for taking this person away from the meal they were enjoying. I could go one but really what’s the point I’d basically be repeating myself but in different scenarios. I feel the staff do their best but don’t have adequate training or resources, not having a manager around seems lazy and irresponsible, I feel this particular Selina is riding on the good will and awesomeness of the other Selina’s that do the hard work to make each place special! I can’t recommend this place it’s a huge disappointment, save your time and money walk 50 meters in any direction of this place and you’ll have a better time, you will have way better experience for half the price guaranteed!
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