Usuário convidado
18 de novembro de 2024
We've been here before, and there are definitely pros and cons. We booked a "water fun" room because we loved that style room (with a big bathtub) last time. This time, the first room they put us in (103) had a bath and a sauna, but the plug in the tub didn't work so it could not be filled. They offered to move us to another room with a bath, on the 3rd floor. After trudging up there, the room was awful. No windows, small, dark, terrible bed. My partner went to the front desk and they said there was another water fun room available, number 104. Right next to the one we had left! That room had a nice bath and a steam shower. Bed was very comfortable. Another issue to point out is security. I went to the front desk and asked for an extra key to our room. They didn't even ask my name, or verify who I was. Just handed me the key. We like the location of the hotel, and if you get one of the nice water fun rooms with a working bathtub, it's good for a short getaway. The staff needs to be trained better, however.
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