Avaliações do Rising Dragon International Hotel

The hardware is of good quality and the environment is new. However, the issue lies with the receptionist who lacks experience and is unaware of the hotel's offerings. When I requested a baby bed, the receptionist informed me that the hotel does not provide one, but it turned out that the room already had a baby bed. Additionally, I clearly indicated that I needed a non-smoking room, and the hotel confirmed via email that they had arranged one for us. Unfortunately, upon check-in, the room was in the smoking level (level 12) , which was quite disappointing. Despite the hotel having a considerable number of designated non-smoking areas, the staff failed to inquire about guests' smoking preferences. Consequently, many people were smoking in the non-smoking areas. While the hotel's hardware and facilities are impressive and new, the staff's lack of training and professionalism is evident. But the location is nearby the train station .