Usuário convidado
1 de março de 2024
Just back from a wonderful stay at this hotel. Great location close to the train station, the city centre and the U-Bahn station so very easy to get to & from. Despite the busy location, our room was very quiet. Even with both windows open at night, we barely heard any noise. The room was nice & cozy, clean with plenty of storage. It appears that someone had run off with the TV remote but the staff immediately fixed the issue and brought us a new one. And speaking of the staff, every single person working there was nothing but friendly & helpful. From the lady at reception who upon learning that we were going to the medieval market, immediately got us a map of the city & explained how to get there & where the other markets (and the largest Christmas tree) were. Even the breakfast staff on Sunday found us a spot to sit & were very approachable even though they were clearly rushed off their feet during the breakfast rush. We were very well looked after. Breakfast was great every day. After 2 nights of markets & gigs, we slept in on Sunday so arrived during peak time for breakfast but the other 3 mornings, it was a lot calmer/quieter. The hotel is embracing the city's cultural heritage beautifully. It inspired us to seek some of the city's former steelworks. Overall highly recommend the hotel & its staff.
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