Usuário convidado
3 de agosto de 2024
Review of Reenskaug Hotel, Drøbak To celebrate our 20th. anniversary day, we booked a night at Reenskaug. The pictures on the website looked very promising, and we were really looking forward to this stay. Upon arrival at Reenskaug Hotel, we immediately encountered issues with the parking application called Voids, which was not functioning properly. This inconvenience required us to contact the reception to resolve the problem, adding an unnecessary hassle to the start of our stay. Our experience with the room was equally disappointing. The room was small and dirty, with a pervasive odor resembling that of dead mice. Despite our request to the reception to address the smell, the hotel was unable to resolve this issue, leaving us to endure the unpleasant conditions throughout our stay. The hotell did not offer any solution nor another room. Dining at the hotel's restaurant was another regrettable decision. We were informed that the chef had to leave at 19:45, causing noticeable stress among the waitstaff. The soup was utterly tasteless, the entrecote was overcooked, and the mussels had a strange smell, making the meal quite unappetizing. To top it off, no wine was offered to accompany the meal, further diminishing the dining experience. Overall, our stay at Reenskaug Hotel was marked by numerous issues, from the malfunctioning parking app to the subpar room conditions and disappointing dining experience. This hotel did not meet our expectations in any way, and we cannot recommend it based on our experience. We interrupted our stay and left very disappointed.
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