Avaliações do Bulgari Resort, Dubai
Bulgari Resort, Dubai
Jumeirah, Jumeirah, Dubai, Emirate of Dubai, United Arab EmiratesVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.5/5
Ótimo
51 avaliação
Avaliações verificadasAgradável e bem localizado4.6
Comodidades4.6
Atendimento4.3
Limpeza4.5
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Todas as avaliações(51)
Avaliações positivas(46)
Avaliações com fotos/vídeo(22)
Equipe acolhedora(18)
Estadia excelente!(16)
Café da manhã delicioso(9)
Ótimas comodidades(6)
Vista bonita(4)
Avaliações negativas(5)
Luqi
Quarto superior com 2 camas queen
Hospedou-se em mai 2024
Sozinho(a)
144 avaliação
Publicado em 22 mai 2024
I went downstairs to have tea at 2 pm, and when I returned to my room at 4 pm, I discovered that my wallet had been tampered with and about 6000 RMB was missing. When I approached the front desk to ask for access to the surveillance footage, they ignored my request. It is truly bizarre that there are thieves at the Bvlgari Hotel.
What's even more bizarre is that after I reported the incident to the police and they came to my room, they just walked around, ate the chocolates in the room, and then left without offering any help.
The hotel refuses to provide access to the surveillance footage or any investigative assistance. Paying 7000 RMB for one night at a hotel and experiencing such treatment is absolutely disgusting.
Furthermore, the hotel is infested with various cockroaches and ants. It's just too terrible.
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_jiefengshenggenwohua
Quarto superior king
Hospedou-se em set 2024
Casal
14 avaliação
Excepcional
Publicado em 22 set 2024
在杜拜寶格麗酒店度假村很開心的度過了29歲生日。入住時酒店提供了歡迎果汁，進到房間後發現酒店準備了生日小蛋糕和HAPPY BIRTHDAY的橫幅，還用中英文寫了兩份祝福貼紙。去沙灘和泳池時，服務生也會拿來椰子和水，在夏天的杜拜，這很貼心。早餐的選擇很豐富，也很美味。退房時還送了一些小禮物，讓我們受寵若驚。寶格麗酒店是一家奢華，温暖，貼心的酒店，下次有機會還會再去。
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whatsonzhang
Quarto superior king
Hospedou-se em jul 2024
Família
3 avaliação
Excepcional
Publicado em 16 jul 2024
寶格麗酒店度假村
Bvlgari Resort Dubai
用心服務物超所值[咖啡]
杜拜寶格麗酒店度假村的服務真的是太棒了，我和愛人這次過來，我們度過五年的結婚紀念日和我自己和孩子的生日，孩子雖然沒有過來酒店，也給我孩子準備了一整套小童的洗漱用品，包括浴袍，還有畫畫用的玩具以及玩具，非常的用心。
還給我們準備了三個蛋糕，兩個生日蛋糕和一個節日的蛋糕，太感謝了,寶格麗度假村後面還有小童的室外游泳池，還有一個房間是專門玩供孩子玩的，每天有不同的時間段，有不同的娛樂活動安排，有專門一個小姐姐帶着陪着孩子玩，太棒了。
室外的大椰子和三瓶水，以及依雲的補水噴霧都是免費的，真的是太棒了，特別是游泳池的過道上有兩種桑拿和一個我不知道叫什麼名字的浴池，可以讓服務人員給你打開噴霧，真的是太棒了，從來沒有享受過這樣舒服的感覺，老外真真的是太會玩了，總體來説，物超所值，明年繼續帶孩子來這裏度假，衹需要一天的時間，你就感覺到整年都是放鬆的。
並且在這裏我還體驗了皮划艇，真的是太有意義了，一切都是免費的，在酒店的服務裏面好多服務我都是第一次享受生活，不衹有眼前的狗血，還有詩和遠方，再繁忙你也要休息一下。
還有一點，我和我愛人去了寶格麗酒店旁邊的意大利餐廳，是米其林二星的餐廳，使用體驗也非常的棒點了，兩個菜花費1000多元人民幣。
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6/20
Usuário convidado
Quarto premium queen
Hospedou-se em set 2024
Viaje com amigos
2 avaliação
Excepcional
Publicado em 14 out 2024
體驗感太棒啦，酒店很大，我們訂的房間就能看到海灘外面，還能觀看日出。酒店提供的早餐也很不錯。
管家harry人也很好，很有耐心，是個很有趣的人。
以後有機會還會入住😄
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Resposta da propriedade: Dear Guest User, Thank you for taking the time to let us know about your experience while staying with us.We are pleased to know that our services and facilities were to your satisfaction. It is feedback from esteemed guests like yourself, which motivates the entire team at Bvlgari Resort Dubai to strive toward excellence.I hope that I will be able to remain in touch with you for your next stay at Bvlgari Resort Dubai and we will ensure your experience will be memorable.Sincerely,Amber Dana OcakDirector of Quality and Brand TrainingsBvlgari Resort Dubai
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Usuário convidado
Quarto superior king
Hospedou-se em ago 2024
Casal
23 avaliação
Excepcional
Publicado em 13 ago 2024
這次來寶格麗渡假因為蜜月來的
真的是太棒了，一切都很美好
工作人員每個人都態度很棒
很熱情很親切
從入住到退房滿滿儀式感
我還想再來100次
酒店真的是太有誠意了
早餐超好吃，東西超多很豐盛
謝謝寶格麗酒店
讓我們的蜜月如此完美
我們還會再來的
下次一定再來住
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Usuário convidado
Quarto premier queen
Hospedou-se em ago 2024
Sozinho(a)
20 avaliação
Excepcional
Publicado em 2 set 2024
酒店的服務和環境都超級好，特別是March小姐姐服務非常到位有問題一定會熱心解決很貼心，讓人非常放心。
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Tianran
Quarto superior com 2 camas queen
Hospedou-se em set 2024
Família
1 avaliação
Publicado em 5 out 2024
差極了！！！1號離開酒店，女兒的兩衹龍貓玩偶忘了拿，因為已經出發到阿布扎比，打電話去溝通酒店幫忙找，結果兩次打電話説要等回覆，都沒有得到回覆，直接不理人，今天5號返回杜拜就立刻去酒店去問，這麼多天當然沒找到，酒店的反饋機制太差，三四天完全沒回復，如果立刻找是不是更容易找到，在酒店問也是一副覺得兩衹玩偶不重要的樣子，這是我女兒從小帶在身邊的，對她來説很重要，不然不會又打電話又專門跑去酒店問，他們一會兒懷疑我們沒有打電話（給他們看通話記錄）一會兒説我的國內電話打不通，全都是鬼扯，入住的時候該電話郵箱都登記了，這個時候説打不通了。還有，酒店設施寫有浮潛，根本沒有，不要上當，説要去四季才有，這種沒有的就不要寫出來了，住寶格麗還要去蹭四季的設施，真是活久見，當時也是以為有才訂這家的，沙灘很小，早餐很一般，不是器具好看就什麼都好吃。不要被小紅書帶偏，都是一堆廣告篇。
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Usuário convidado
Quarto superior com 2 camas queen
Hospedou-se em ago 2024
Casal
11 avaliação
Incrível
Publicado em 21 ago 2024
第二次住杜拜寶格麗了，這裏很清凈，今年遇到一些小問題，一開始是房卡刷不上，後來換了房間逃生門有點小問題，不過都解決了。有位負責亞太地區的中國姑娘，專門到房間致歉，贈送了禮物，還安排了免費spa和2000迪額度的意大利海鮮晚餐，服務真的很好。今天從寶格麗換到皇家亞特後就一言難盡了。
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foxxtl
Quarto superior king
Hospedou-se em fev 2024
Família
24 avaliação
Publicado em 19 fev 2024
有多期待就有多失望，根本沒有網評説的這麼好，也根本沒有這麼多贈品，服務就更不用説了，前台一點服務意識都沒有。
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6/7
Resposta da propriedade: Dear foxxtl, Thank you for taking the time to provide us with feedback about your experience with us.Providing the highest level of hospitality is our number one priority and, we sincerely apologize for falling short of meeting your expectations. Your feedback is important to us, and we regret to hear that the experience did not align with the positive online reviews you had encountered. We take your comments seriously and will investigate the issues you've raised, particularly regarding the perceived lack of gifts and the service at the front desk. We would also love to receive further feedback in order to best enhance our services for your next visit. It is feedback from esteemed guests like yourself, which motivates the entire team at Bulgari Resort Dubai to strive for excellence.I hope to remain in touch with you for your next visit and we will ensure your experience will be memorable.Sincerely,Amber Dana OcakQuality Manager and Executive Assistant BVLGARI Resort & Residences Dubai
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luvgirl
Quarto superior king
Hospedou-se em set 2023
Viaje com amigos
17 avaliação
Ótimo
Publicado em 22 out 2023
環境：獨立的小島，有私人沙灘🏖️，傍晚海風吹拂還是挺舒服的
服務：謝謝Rudy Hause的服務，入住時的小需求一直記在心裏，在退房時收到了入住禮，算是小驚喜
早餐：很豐富，也很精緻，24小時隨時可以入場，不用趕着起
Traduzir
6/8
Resposta da propriedade: Dear luvgirl,Thank you for taking the time to provide us with feedback about your experience at Bulgari Resort Dubai.I am pleased to know that you enjoyed most of your time with us. It is feedback from esteemed guests like yourself, which motivates our entire team to strive for excellence.Sincerely,Amber Dana OcakQuality Manager and Executive AssistantBVLGARI Resort & Residences Dubai
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Cocomiao
Quarto Deluxe com Cama King Size e Vista para a Praia
Hospedou-se em set 2023
Família
34 avaliação
Publicado em 4 out 2023
這是我第一次入住期待已久的寶格麗酒店，但是讓我非常的失望
1.餵我預訂的豪華海景房，實際到店是一件根本看不見海的房，攜程給我的解釋是，這個房是在海景邊上，不是要看見海，讓我感覺之前幾十年的中午白學了。
2.房間裏的水果都是黴的，這讓我不能理解。
3.服務員非常傲氣，確實擁有寶格麗的高貴哈哈哈哈哈哈，一句話，寶格麗酒店再也不會成為我期待的酒店🏨
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Usuário convidado
Quarto Deluxe com Cama King Size e Vista para a Praia
Hospedou-se em set 2023
Casal
10 avaliação
Muito bom
Publicado em 6 out 2023
酒店設施沒得説，很適合拍照，但是服務沒有傳説中的好，白人服務員自帶優越感，並沒有把住客的需求當回事，可能覺得亞洲遊客好糊弄吧。列舉幾個讓人不舒服的地方：
1.在臨行前最期待的就是寶格麗酒店，做了很久攻略才訂的，備註了跟老公蜜月旅行，等待房間時我刷了信用卡按金各種簽字後等了半天終於進入房間，結果房間裏一共三個歡迎小卡片 全是衹寫了我老公的名字，好像這個蜜月跟我沒啥關係一樣，看到床頭名片就更無語了，衹放了印有我老公名字的名片，沒有給我準備名片，不敢想象寶格麗酒店竟然性別歧視到這般地步？蜜月旅行衹welcome一個人？
生氣去找前台質問時，得到的回答是哦你需要一份名片？我們可以給你做一份，卡片上的名字我們加一下。沒有收到一句道歉的話。解釋説他們衹寫預訂人的名字，我説是我預訂的，白人小哥沒話説了。
2.在這叫車千萬別找酒店前台。酒店似乎沒有專屬管家，跟老公出門想要叫車，前台人員説這是私人島嶼所以他們不能叫taxi，衹能叫lexus，去老城區價格110迪拉姆左右，因為會記在賬上感覺比較省事，就讓前台叫了，結果在大堂等了一刻鐘也沒來，幸好沒來讓前台取消了，緊接着用careem叫車也是lexus，就在門口，好像衹花了40多迪拉姆，又快又便宜。
3.因為超喜歡迷你的沙灘包，跟不同的管家、服務人員表達過想要一個小的沙灘包，得到的答案都是嚴格的不行、衹能給小孩，臨走前老公打電話又表達了一次，結果電話給掛了。一般來講住客的需求酒店沒有辦法滿足時、都會是很誠懇的態度、或是想辦法變通折衷一下，但是我沒有看到酒店的任何誠意，這也是我認為寶格麗酒店嚴重過譽的原因。對比起很多同等級酒店來説，差的不是一星半點。
總而言之，酒店來拍拍照還是可以的，服務方面跟不上，建議降低期待值。
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Chenjianhong
Quarto premium queen
Hospedou-se em jul 2023
Casal
3 avaliação
Excepcional
Publicado em 30 jul 2023
這一趟去迪拜住了5家不同的酒店
我的第一站就是寶格麗並住了兩天.
首先寶格麗離機場並不遠 我搭的是阿聯酋航空商務艙 廣州-迪拜 抵達時是早上4點多 上車到達酒店時大約6點了. 一早的酒店大堂非常的高雅 大堂經理也非常的有禮貌直接給了我們房間入住（照理說這麼早是要等到很晚才會給到房間的）
寶格麗給我的感覺就是優雅渡假風酒店 大堂的設計非常有時尚氣息 我是在他們的大堂看著太陽升起的 高雅的氣質滿滿. 酒店是完全英文 如能交談流利也能感受到此酒店的諺文舉止是非常貴氣的.
我選擇了住在一樓因為方便出入跟使用該酒店的設施. 這一站我選擇租賃超跑.
這一個酒店特別適合租超跑 因為停車直接停在酒店門口.
房間非常的大 設計也非常高尚 有單獨的衛衣間並優雅的把浴缸置放在望海的位子.
早餐建議點進來房間吃 我只能說寶格麗的早餐真的是少數做的很細節很好吃的了. 早餐非常考驗英文 建議先了解菜單後再電話溝通房間服務. 如有租車我會建議這個酒店住到兩天，因為這裡去迪拜很多景點都很方便. 環境非常的安靜優雅.
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6/19
Usuário anônimo
Quarto Deluxe com Cama King Size e Vista para a Praia
Hospedou-se em ago 2023
Casal
21 avaliação
Excepcional
Publicado em 25 ago 2023
酒店非常適合度假，服務很好，早餐有中餐太好了。這次來杜拜換了三家酒店住，除寶格麗外還住了皇家亞特蘭蒂斯和dubai mall的一個地標酒店，總體感覺寶格麗的服務是最好的，而且更安靜。皇家亞特蘭蒂斯相對吵鬧一些（僅對我而言）而且超喜歡大堂的軟糖。
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Resposta da propriedade: Dears, Thank you for taking the time to let us know about your experience while staying with us.We are pleased to know that our services and facilities were to your satisfaction. It is feedback from esteemed guests like yourself, which motivates the entire team at Bulgari Resort Dubai to strive toward excellence. It is great to hear you enjoyed our breakfast and tasted our Chinese dishes.I hope that I will be able to remain in touch with you for your next stay at Bulgari Resort Dubai and we will ensure your experience will be memorable.Sincerely,Amber Dana OcakQuality ManagerBVLGARI Resort & Residences Dubai
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Ryanovertheworld
Quarto Deluxe com Cama King Size e Vista para a Praia
Hospedou-se em ago 2023
Casal
12 avaliação
Excepcional
Publicado em 8 ago 2023
完美！酒店在寶格麗的私人海島。一進門的氛圍服務都讓人感覺度假感拉滿。房間的設計和傢俱質感沒得挑，最好的之一。寶格麗經典的送包，也會很主動的告訴你這個包是免費送給你的，歡迎帶走。衣帽間裏寶格麗的擦鞋布，擦鏡布，眼睛清潔液，衞生間的所有洗漱工具和洗護品，都做的巨精緻，都歡迎客人帶走。btw，客户團隊得知我們是蜜月旅行，還準備了小蛋糕和祝福小卡片。綜上，服務是讓人感覺尊貴的，環境是度假感拉滿的，設施是質感拉滿的。期待下次杜拜旅遊再來。
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6/10
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