Emirates Grand Hotel

Avaliações do Emirates Grand Hotel

Emirates Grand Hotel

Sheikh Zayed Rd - Trade Centre - Trade Centre 1, Trade Centre, Dubai, Emirate of Dubai, n/a, United Arab EmiratesVer detalhes do hotel
Emirates Grand Hotel
Emirates Grand HotelEmirates Grand HotelEmirates Grand Hotel
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1 noite

Avaliações dos hóspedes

3.6/5
302 avaliação
Avaliações verificadas
Agradável e bem localizado4.1
Comodidades3.2
Atendimento3.6
Limpeza3.4
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Todas as avaliações(302)
Avaliações positivas(257)
Avaliações com fotos/vídeo(112)
Fácil de se locomover(27)
Próximo ao metrô(22)
Proprietário cordial(18)
Muito barulhento(13)
Vista bonita(11)
Quartos grandes(11)
Preço adequado(6)
Conveniente para compras(6)
Avaliações negativas(45)
Nazmul Hasan Sabuj
Hospedou-se em jun 2022
Negócios
21 avaliação
4.7/5
Incrível
Publicado em 13 jul 2022
Os funcionários são muito úteis. Fica a apenas um minuto do metrô. O edifício está servindo a partir de 15 anos. Eles atualizaram o quarto no andar superior. Podíamos ver o mar do quarto. Quarto, cozinha e sala de estar era muito ilusório. A vista do restaurante no topo era espetacular.
Texto originalTraduzido pelo Google
Resposta da propriedade: Dear Valuable GuestWe very much appreciate your comments regarding your stay at Emirates Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Usuário convidado
Hospedou-se em fev 2022
Casal
1 avaliação
3.0/5
Publicado em 5 abr 2022
Embora tenhamos pedido andar alto e vista para burjkhalifa com muita antecedência (quase 30 dias antes).
Texto originalTraduzido pelo Google
Resposta da propriedade: Dear Valuable Guest,Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we have taken your comments on board and shared them with the concerned in order to investigate and take the necessary action. We share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Gaudirenanda
Hospedou-se em fev 2022
Viaje com amigos
104 avaliação
3.0/5
Publicado em 15 mar 2022
Estou surpreso com a enorme sala do apartamento. Gosto da vista do restaurante durante o café da manhã, mas infelizmente durante o jantar não tenho permissão para voltar para ver a vista novamente, mas o pessoal disse que naquela manhã é que eu posso. A tampa da banheira do meu quarto estava faltando. Eu disse ao pessoal para consertar, mas ele não veio até eu fazer o check-out
Texto originalTraduzido pelo Google
Resposta da propriedade: Dear Valuable GuestWe very much appreciate your comments regarding your stay at Emirates Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Usuário convidado
Hospedou-se em fev 2022
Família
14 avaliação
3.5/5
Publicado em 24 abr 2022
Este é um bom hotel. Não muito longe da praia lamier, cerca de 12 dirhams. Os quartos são grandes, mas parecem antigos, não foram alterados desde que abriram, eu acho. Não muito longe do shopping de Dubai, ao lado da estação de metrô. O único problema é… alguém pode vir até você durante a noite!! Abra uma porta. Trabalhadores. Como nos dizem “trocar as toalhas” às 3 da manhã!!!
Texto originalTraduzido pelo Google
Resposta da propriedade: Dear Valuable Guest,Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we have taken your comments on board and shared them with the concerned in order to investigate and take the necessary action. We share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Tony Keith
Hospedou-se em dez 2021
Viaje com amigos
49 avaliação
2.0/5
Publicado em 12 fev 2022
Este hotel precisa desesperadamente de uma reforma. As luzes são tão velhas que zumbem.
Texto originalTraduzido pelo Google
Resposta da propriedade: Dear Valuable Guest,Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we have taken your comments on board and shared them with the concerned in order to investigate and take the necessary action. We share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Loyd2013
Hospedou-se em abr 2022
Negócios
3 avaliação
1.0/5
Publicado em 1 jun 2022
Fiquei 2 anos atrás, estava tudo bem na época, mas agora não é tão bom quanto antes. Exceto pelo quarto maior, as instalações de serviço são muito ruins agora, e não vou morar lá novamente no futuro
Texto originalTraduzido pelo Google
Resposta da propriedade: Dear Valuable Guest,Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we have taken your comments on board and shared them with the concerned in order to investigate and take the necessary action. We share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Pranav Raparthi
Hospedou-se em fev 2022
Viaje com amigos
1 avaliação
1.2/5
Publicado em 24 mar 2022
Muito decepcionado com o hotel. O atendimento foi muito ruim. Tive que ligar várias vezes (5-6) para obter toalhas. Quartos e móveis muito sujos e anti-higiênicos.
Texto originalTraduzido pelo Google
Resposta da propriedade: Dear Valuable Guest,Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we have taken your comments on board and shared them with the concerned in order to investigate and take the necessary action. We share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Ingo
Quarto luxo (Deluxe King Room)
Hospedou-se em out 2024
Negócios
2 avaliação
3.5/5
Publicado em 4 dez 2024
They offered me a Upgrade to a suite on floor 22 with a fantastic view over the City. Burj Khalifa and Dubai Mall you can walk by feet. Everything you need is in the next surrouindings, to Jumeirah Beach 4km. I enjoyed my stay and 4 days buisiness Trip in this hotel, even when its next to the day and night buissy highways and for my opinion old fashined Ambiente
Traduzir
Resposta da propriedade: Dear Valuable GuestWe very much appreciate your comments regarding your stay at Emirates Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Usuário convidado
Quarto luxo (Deluxe King Room)
Hospedou-se em jul 2024
Família
1 avaliação
4.2/5
Muito bom
Publicado em 29 ago 2024
The location was so good nearest to Burj Khalifa and all the tourist attractions places. Also near the metro station. Satisfied with the Services and amenities provided during the stay.
Traduzir
Resposta da propriedade: Dear Valuable GuestWe very much appreciate your comments regarding your stay at Emirates Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Harpreet
Hospedou-se em mai 2024
Casal
50 avaliação
4.0/5
Muito bom
Publicado em 25 ago 2024
It is a good place. However, they have shut down their kitchen which has put an end to the entire vibe of this place. This place used to give the feeling of an apartment more than a hotel, which wouldn’t be the case anymore, and which is why we probably wouldn’t go back there anymore.
Traduzir
Resposta da propriedade: Dear Valuable GuestWe very much appreciate your comments regarding your stay at Emirates Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Muskan_124
Quarto luxo (Deluxe King Room)
Hospedou-se em ago 2024
Família
1 avaliação
4.0/5
Muito bom
Publicado em 16 nov 2024
I loved the place, it was totally worth it!
Traduzir
Resposta da propriedade: Dear Valuable GuestWe very much appreciate your comments regarding your stay at Emirates Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Globetrotting.Ben
Quarto King Deluxe com Vista Burj Khalifa
Hospedou-se em nov 2024
Sozinho(a)
10 avaliação
3.7/5
Publicado em 24 dez 2024
The outer facade looks grand and all but the rooms and interior are actually quite old and rundown.
Traduzir
IrfanR
Quarto luxo (Deluxe King Room)
Hospedou-se em out 2024
Viaje com amigos
9 avaliação
4.2/5
Muito bom
Publicado em 17 nov 2024
great location. just next to the metro exit and one station away to Burj Khalifa/Dubai Mall. lots of restaurants and shops nearby.
Traduzir
Resposta da propriedade: Dear Valuable Guest,Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Emirates Grand Hotel. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.Sincerely, Hotel Management Emirates Grand Hotel
Usuário convidado
Quarto luxo (Deluxe King Room)
Hospedou-se em out 2024
Casal
1 avaliação
1.7/5
Publicado em 7 nov 2024
Not really a good place to stay. Dirty. Do not book half board. Dinner is just awful. Next door is Harrdies, go get your nice burgers or pizza at PizzaHut.  Breakfast is good, enough choice and the coffee is ok too. Although you cannot get cocoa / hot chocolate there. Overall 6 out of 10.
Traduzir
Resposta da propriedade: Dear Valuable Guest,Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we have taken your comments on board and shared them with the concerned in order to investigate and take the necessary action. We share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel
Usuário anônimo
Hospedou-se em abr 2024
Negócios
10 avaliação
3.5/5
Publicado em 11 mai 2024
The hotel is quite old And current under renovations So it’s quite noisy and disturbing. Not so recommend Only thing good is near to the metro and cheap price
Traduzir
Resposta da propriedade: Dear Valuable Guest,Thank you for taking the time to tell us about your experience at Emirates Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Emirates Grand Hotel, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we have taken your comments on board and shared them with the concerned in order to investigate and take the necessary action. We share your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Emirates Grand Hotel