Avaliações do Savoy Park Hotel Apartments

Resposta da propriedade: Dear Guest,Thank you for staying at the Savoy Park Hotel and for sharing your positive feedback.We are very happy to learn that you had a wonderful experience and that you were impressed with the Hotel and the service. The team at The Savoy is committed that our guests have a memorable experience and your feedback will encourage them to do even better. Thank you for highly recommending the Savoy Park Hotel.We hope that you have many more opportunities to visit us again in the near future. We look forward to welcome you back. With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Resposta da propriedade: Dear Guest,Thank you for your high ratings and kind words which motivates us to raise the service bar even higher.We hope to host you back at the Savoy Suites Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations.With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Resposta da propriedade: Dear Guest,Thank you for the high ratings and kind words. We humbly believe that it is our service attitude that differentiates Savoy from other hotels in the region. Your kind comments have motivated us further.We look forward to welcome you back soon. With sincerity in service,Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai.

Resposta da propriedade: Dear Guest, We wish you had shared with us your feedback on any specific areas for improvement with our 24-hours Reception / Housekeeping / Maintenance and Duty Manager.At the Savoy Hotel Apartments in Dubai, we take every guest suggestion and criticism as a challenge to improve. We hope to host you back in any of the 4 Savoy Hotels in Dubai.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Resposta da propriedade: Dear Guest,Thank you for your review. Your heart-warming praise and kind words of appreciation have been received with humble gratitude and genuine delight by all of us at the Savoy Park.We constantly strive to provide our guests with a memorable service experience and we are delighted that we were able to deliver this to you.Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of The Savoy Hotels in Dubai and hope to welcome you back soon.With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Resposta da propriedade: Dear Guest,Thank you for your review of The Savoy Park Hotel. We enjoyed learning that you found our hotel and service standards to be consistent enough to merit recommendation.We value your positive feedback and it will be our endeavour to continue being your preferred hotel in Dubai. We all look forward to welcome you back soon!With sincerity in service,Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Resposta da propriedade: Dear Guest, All of us at Savoy Park are really touched with the wonderful review. We are so glad to learn that we could contribute towards making your entire stay more special. We appreciate your kind words. Creating awesome memories is indeed our prime focus and your praise and recommendation is a huge motivation for the team in this regard. The Savoy Hotels in Dubai eagerly awaits your return many more times! With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

Resposta da propriedade: Dear Guest, Thank you for your candid comments and we regret that the Hotel could not meet your expectations concerning the Children’s pool. The local authorities have put strict guidelines which all Hotels have to follow to avoid grave violations. Children can use the Pool if they are accompanied with the Parent / Adult along with the child. Safety child jackets are available for all children using the Pool. We regret the staff could not allow the child to use the outdoor Jacuzzi. A sign board for use of Jacuzzi is clearly displayed and it states that children cannot be using the Jacuzzi whirlpool. The staff on duty did inform you that there is a separate Children’s Pool available in the neighbouring Savoy Crest Hotel. We regret that even though you were the only person in the pool without any one around, the Pool Attendant could not deviate from the existing pool safety procedures. We do have a fair share of International breakfast buffet with egg preparations / hot continental main courses / waffles / baked beans along with Arabic and Asian / Indian cuisine to cater to all guests worldwide. Our chef would be very glad to prepare any item you may choose if informed in advance. We appreciate your understanding in this matter and look forward to host you in any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai

Resposta da propriedade: Dear Guest, Thank you for your candid comments. We are very sorry to learn about your son’s accident. We wish him a speedy recovery. We regret the Hotel could not assist you in refunding you the amount as you could not travel. You had made a booking with a third-party Agent in India and paid the accommodation charges to the third-party Agent. The Agent in turn has used an alternate Agent to make your reservation along with other full packages of sightseeing, ground-handling, etc. As communicated to you earlier, you need to connect directly with the third-party Agent in India with whom you have made your payments for any possible refunds as the Hotel has no control over this matter. We always recommend our guests to book directly with the Hotel where in such cases, we could have extended some flexibility. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai