Balan International Hotel

Avaliações do Balan International Hotel

Balan International Hotel

No.211 Dujiangyan Avenue, Dujiangyan, Sichuan, 611830, ChinaVer detalhes do hotel
Balan International Hotel
Balan International HotelBalan International HotelBalan International Hotel
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1 noite

Avaliações dos hóspedes

4.7/5
Excepcional
1905 avaliação
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.7
Atendimento4.8
Limpeza4.8
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Todas as avaliações(1905)
Avaliações positivas(1882)
Avaliações com fotos/vídeo(456)
Café da manhã delicioso(305)
Equipe da recepção cordial(263)
Vista bonita(152)
Conveniente para compras(144)
Ótimo para crianças(94)
Localizado no centro(53)
Avaliações negativas(23)
Usuário convidado
Quarto Deluxe com Cama Queen Size e Vista para a Cidade
Hospedou-se em ago 2024
Casal
7 avaliação
5.0/5
Excepcional
Publicado em 14 set 2024
Hotel is not lacking in luxurious feel with good size rooms and very well maintained despite not being as new as other hotels. Breakfast was awesome and excellent service from the staffs. Shoutout to 小任and小张from the lobby. Would definitely recommend this hotel in Dujiangyan.
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Resposta da propriedade: Dear guests, thank you very much for choosing to stay in Dujiangyan Bailun International Hotel! Your full praise is to give us the best encouragement and motivation. Thank you for taking time out of your busy schedule to share your stay experience! We will keep trying. Look forward to your next visit, I wish you a happy life!
carmen
Family Friendly Room - Mountain-View (2 beds)
Hospedou-se em out 2024
Família
3 avaliação
4.5/5
Ótimo
Publicado em 8 nov 2024
Excellent front office staff very friendly & helpful.
Traduzir
Resposta da propriedade: < Enjoy the convenience of the city, the scenery of mountains and rivers > Dear guests, thank you very much for choosing to stay in Dujiangyan Bailun International Hotel! Thank you for your affirmation and praise to us, did not get your full marks, indicating that we still have places to do not good enough, we will work harder, the next stay will give you a better experience! The guests as family is also our consistent service standards, smiling Balun people waiting for you home!
Kien Cheng
Quarto com Cama Queen Size e Vista para a Cidade
Hospedou-se em mar 2024
Casal
1 avaliação
3.0/5
Publicado em 8 abr 2024
The air cond is not cold, very stuffy and cannot be adjusted. The hotel should not put the giant panda toy on the bed if it is for sale at ¥ 48. The big mineral water which costs ¥ 12 each should not be on sale inside the room. Not all guests are aware they are for sale. These items should be put in the lobby if they are for sale. The afternoon tea, 12.00 pm - 6.00 pm is a farce. The items on the list are mostly junk food. I suggest that it is better that the hotel provides afternoon tea with snacks, coffee and light food in the lobby or coffee house. Overall, I am not satisfied with the service and amenities provided by the hotel.
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Resposta da propriedade: I am very sorry to give you a bad experience! The hotel is air conditioning, and in Dujiangyan Irrigation System in the spring, the temperature is around 20c, so the air conditioning won't be set too low. Due to the panoramic floor-to-ceiling windows and glass curtain walls in the hotel rooms, the sun-facing rooms will have more obvious temperature changes on sunny and cloudy days, while the temperature of the rooms by the river will always be more stable and comfortable, i hope you will have a chance to experience our room by the river. Room sales are clearly marked price, guests can choose according to their own needs. The room you booked includes enjoy mini bar, which has more than 20 kinds of fruits, snacks, drinks and so on. Does not include afternoon tea. You can also refer to the problem of afternoon tea at any time, we attach great importance to and willing to listen to your valuable views, so that we continue to improve and improve. Look forward to your next visit, I wish you a happy life!
Dariusz
Quarto Deluxe com Cama Queen Size e Vista para a Montanha
Hospedou-se em fev 2024
Casal
34 avaliação
5.0/5
Excepcional
Publicado em 24 mar 2024
I stayed here for 2024 Panda Marathon. I have stayed here before and it’s my favourite hotel in Dujiangyan. The room is very nice with a nice view of the mountains. Staff are very friendly and the location is excellent, very close to many nice restaurants and just right to the Balan Mall!!!
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Resposta da propriedade: Dear guests, thank you very much for choosing to stay in Dujiangyan Bailun International Hotel! Your full praise is to give us the best encouragement and motivation. Thank you for taking time out of your busy schedule to share your stay experience! We will keep trying. Look forward to your next visit, I wish you a happy life!
Usuário convidado
Quarto com Cama Queen Size e Vista para a Cidade
Hospedou-se em set 2023
Família
5 avaliação
5.0/5
Excepcional
Publicado em 29 out 2023
Excellent and top hotel. The front desk was so helpful for everything. Especially, help me to bough the device online to test blood pressure when I asked how to get one from a store nearby for my urgent need. Will definitely back for this hotel again
Traduzir
Resposta da propriedade: Dear guest, thank you for your perfect praise! More thank you for your affirmation of Balun International Hotel, so that every customer satisfaction is our unremitting pursuit, we will continue to provide you with intimate service and high quality stay experience, looking forward to your visit again, I wish you a happy life!
Hawkar Rafiq
Quarto com Cama Queen Size e Vista para a Cidade
Hospedou-se em set 2024
Negócios
12 avaliação
4.2/5
Muito bom
Publicado em 29 out 2024
The hotel is good
Traduzir
Resposta da propriedade: < Enjoy the convenience of the city, the scenery of mountains and rivers > Dear guests, thank you very much for choosing to stay in Dujiangyan Bailun International Hotel! Thank you for your affirmation and praise to us, did not get your full marks, indicating that we still have places to do not good enough, we will work harder, the next stay will give you a better experience! The guests as family is also our consistent service standards, smiling Balun people waiting for you home!
Wilson Lee N K
Quarto com Cama Queen Size e Vista para a Cidade
Hospedou-se em mar 2023
Sozinho(a)
16 avaliação
4.7/5
Incrível
Publicado em 17 abr 2023
Wonderful hotel, with free drinks n tibbis in refrigerator
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Resposta da propriedade: Dear guests, thank you very much for choosing to stay in Dujiangyan Bailun International Hotel! Thank you for your recognition and praise of our hotel. The fact that we did not get full marks from you indicates that we have not done well enough. We will work harder and give you a better check-in experience next time! The guests as family is also our consistent service standards, smiling Balun people waiting for you home!
Salma H
Quarto com Cama Queen Size e Vista para a Cidade
Hospedou-se em mar 2022
Sozinho(a)
21 avaliação
5.0/5
Excepcional
Publicado em 6 abr 2022
Very good experience. Room was very big and spacious. I especially liked the bathroom size, shower and tub. Got hot milk in the night before sleep.
Traduzir
Resposta da propriedade: Dear guests, thank you very much for your full praise. Your high recognition is the driving force for us to move forward. Thank you very much for taking time out of your busy schedule to share your stay experience. We will always adhere to the purpose of providing customers with intimate service and high-quality check-in experience. We hope that you and all customers staying in Bailun international hotel can regard this as a home in Dujiangyan and feel the warmth and care of home. We have been working hard for this. We hope you will continue to give us support and encouragement and look forward to your coming again!
Daniel丹尼爾
Quarto com Cama Queen Size e Vista para a Montanha
Hospedou-se em nov 2024
Casal
9 avaliação
5.0/5
Excepcional
Publicado em 1 jan 2025
酒店位置很便利,從酒店位置往都江堰附近的不同景區也不遠,而且酒店樓下就是百倫廣場,可以逛街,也有不同的餐飲美食可供選擇。 前台的服務員很有禮貌,她給我們房間免費升級,安排我們住在一個近柏條河景觀的房間,視野開濶。開窗後,能聽到河水潺潺的聲音,使人心曠神怡。房間打掃得很整潔衛生,只是淋浴間花灑頭,不論是雨淋式還是手提式的,水壓都是太小,然而浴缸中的手提式花灑頭的水壓又正常。酒店員工的服務速度很快,我們打電話要求要薄一點的被,服務員很快就給我們拿來了。打掃衛生的服務員見我們自備了很多水,她在打掃衛生時,主動免費多給我們幾支水,這樣貼心的服務是需要給他們點個讚的! 酒店樓層的電梯大堂也有提供免費飲用水給客人,又有座位可以供客人休息,及欣賞美景,能給人很舒服放鬆的感覺。 酒店的中菜廳食物就一般般了,我們當日因為趕時間離開,所以才選擇了在酒店中菜廳用膳,但他們的回鍋肉味道很鹹,白米飯也不夠熱。 整體來說,除了水壓問題之外,我們對百倫酒店的位置、景觀、服務及設施非常滿意,並且也喜歡上了都江堰這地方周邊的景區,下次有機會會再來。
Traduzir
6/8
Resposta da propriedade: <享城市便捷,擁山河美景>尊敬的賓客,感謝您的滿分好評,更感謝您在百忙之中抽出空來給我們認真和細緻的點評,您對我們的認可是給我們最好的鼓勵與動力!關於您提到的淋浴問題,我們已對每個房間逐一排查檢修,保證客人的入住體驗。關於您提到的餐廳菜品問題,我們已及時反饋到廚房,後期也會加強員工培訓,多關注客人的口味需求,保證客人的用餐體驗。再次感謝您為我們提出的寶貴意見。希望您繼續給予我們支持和鼓勵,期待您的再次光臨!
ryanshou
Deluxe Family Friendly Suite - Mountain-View
Hospedou-se em dez 2024
Família
5 avaliação
5.0/5
Excepcional
Publicado em 8 jan 2025
感謝前台小楊小張的熱心服務! 這次訂了小豬佩奇房間。是個套房。 酒店位置還是很方便的,留下就有購物中心,方便買咖啡和吃飯,最後謝謝小楊小張送的可愛小禮物!
Traduzir
Resposta da propriedade: <享城市便捷,擁山河美景>尊敬的賓客,非常感謝您對我們的滿分好評,您對我們前台小楊和小張的高度認可,是我們不斷前行的動力。也非常感謝您在百忙之中抽出空來分享您的入住體驗。我們將一如既往地堅持為顧客提供貼心的服務和高品質的入住體驗的宗旨,希望讓您和所有入住百倫國際酒店的顧客,把這裏當成在都江堰的一個家,感受到家的温暖和關懷,我們一直為此而努力着,希望您繼續給予我們支持和鼓勵,期待您的再次光臨!
Yaway
Deluxe Mountain-view Family Room
Hospedou-se em nov 2024
Família
44 avaliação
5.0/5
Excepcional
Publicado em 25 dez 2024
酒店環境好,房間寬敞乾淨,旁邊就是商場購物方便,特別是整體服務人員熱情周到令人賓至如歸,居住管家姚華英主動提供服務,晚上還送熱牛奶,前台小葉小王也專業熱情,值得讚揚。
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Resposta da propriedade: <享城市便捷,擁山河美景>尊敬的賓客,非常感謝您對我們的滿分好評,您對我們前台小葉和小王的高度認可,是我們不斷前行的動力。也非常感謝您在百忙之中抽出空來分享您的入住體驗。我們將一如既往地堅持為顧客提供貼心的服務和高品質的入住體驗的宗旨,希望讓您和所有入住百倫國際酒店的顧客,把這裏當成在都江堰的一個家,感受到家的温暖和關懷,我們一直為此而努力着,希望您繼續給予我們支持和鼓勵,期待您的再次光臨!
Xinjingziranliang66
Quarto Superior com Vista para o Jardim
Hospedou-se em nov 2024
Negócios
16 avaliação
5.0/5
Excepcional
Publicado em 1 jan 2025
大廳乾淨整潔明亮 很好哦 很不錯的酒店 前台小王和小任服務很好 很熱情 每次過來都住這個酒店 很不錯 下次還會過來 推薦給大家 很不錯的酒店 很好又續房啦
Traduzir
Resposta da propriedade: <享城市便捷,擁山河美景>尊敬的賓客,非常感謝您對我們的滿分好評,您對我們前台小王和小任的高度認可,是我們不斷前行的動力。也非常感謝您在百忙之中抽出空來分享您的入住體驗。我們將一如既往地堅持為顧客提供貼心的服務和高品質的入住體驗的宗旨,希望讓您和所有入住百倫國際酒店的顧客,把這裏當成在都江堰的一個家,感受到家的温暖和關懷,我們一直為此而努力着,希望您繼續給予我們支持和鼓勵,期待您的再次光臨!
Usuário convidado
Quarto Twin com Vista para a Cidade
Hospedou-se em nov 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 24 dez 2024
酒店環境好,位置好,出行方便,購物方便,大廳乾淨整潔明亮,前台工作人員小王和小葉服務不錯,退房還送了小朋友鑰匙扣做紀念,這個酒店真的可以,安利給朋友們。
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Resposta da propriedade: <享城市便捷,擁山河美景>尊敬的賓客,非常感謝您對我們的滿分好評,您對我們前台小王和小葉的高度認可,是我們不斷前行的動力。也非常感謝您在百忙之中抽出空來分享您的入住體驗。我們將一如既往地堅持為顧客提供貼心的服務和高品質的入住體驗的宗旨,希望讓您和所有入住百倫國際酒店的顧客,把這裏當成在都江堰的一個家,感受到家的温暖和關懷,我們一直為此而努力着,希望您繼續給予我們支持和鼓勵,期待您的再次光臨!
Yang
Quarto com Cama Queen Size e Vista para a Cidade
Hospedou-se em dez 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 2 jan 2025
酒店環境不錯,位置方便,大廳乾淨整潔明亮,前台工作人員小王和小李服務很好不錯,退房還送了我們小禮物做紀念,很不錯的酒店,推薦給大家噢。
Traduzir
Resposta da propriedade: <享城市便捷,擁山河美景>尊敬的賓客,非常感謝您對我們的滿分好評,您對我們前台小王和小李的高度認可,是我們不斷前行的動力。也非常感謝您在百忙之中抽出空來分享您的入住體驗。我們將一如既往地堅持為顧客提供貼心的服務和高品質的入住體驗的宗旨,希望讓您和所有入住百倫國際酒店的顧客,把這裏當成在都江堰的一個家,感受到家的温暖和關懷,我們一直為此而努力着,希望您繼續給予我們支持和鼓勵,期待您的再次光臨!
Heqingqing
Quarto Twin com Vista para a Cidade
Hospedou-se em out 2024
Família
24 avaliação
5.0/5
Excepcional
Publicado em 16 nov 2024
一家5口出遊,酒店給了我們可愛的3人房,非常喜歡房間佈置,連房卡,肥皂都那麼可愛。父母也非常滿意這家酒店。早餐的服務人員態度非常好,入住還能點水果酸奶,太暖心了。酒店樓下就是美食城,超市,入住酒店停車也非常方便,以後來都江堰還是會選擇這家酒店。
Traduzir
Resposta da propriedade: <享城市便捷,擁山河美景>尊敬的賓客,非常感謝您對我們的滿分好評,您對我們服務的高度認可,是我們不斷前行的動力。也非常感謝您在百忙之中抽出空來分享您的入住體驗。我們將一如既往地堅持為顧客提供貼心的服務和高品質的入住體驗的宗旨,希望讓您和所有入住百倫國際酒店的顧客,把這裏當成在都江堰的一個家,感受到家的温暖和關懷,我們一直為此而努力着,希望您繼續給予我們支持和鼓勵,期待您的再次光臨!