Usuário convidado
10 de dezembro de 2024
Me and a friend visited the hotel on the Sunday slumber offer . It was fantastic value for money . First off we were greeted my a lovely guy on reception and our room was ready 30 mins early which was good . A lovely lady from the spa showed us to our room , we just dumped our bags as we were booked into the spa also . We received a bag with towel , robe & slippers . The hotel had an event going on in the spa for Xmas on the same day so we received free Prosecco and canapés on arrival to spa . The spa is the best I’ve been too and I’ve been to a lot ! Very peaceful and relaxing with very attentive staff . I enjoyed some time on the water bed relaxing which was a tiny bit of a shame the event was on as you could hear chatter . The lovely lady then said we could use the spa free of charge again in the morning . We ordered a cocktail each , the mojito was great the porn star martine was far too sweet and very much like syrup . We then had a very relaxing hour massage each . After the massage we went to the relaxation room before heading back to the spa , which we had to our selfs . It was absolute bliss ! We headed back to our room to get ready for dinner . This is when I realised the room especially the bath room was not cleaned properly . There was hair clips and old false eye lashes on bathroom floor , the mirrors hadn’t been cleaned the bath was Grimey and visable dust in bedroom . I reported to reception and they offered us a new room . We declined as we were in a rush to get ready for dinner so they cleaned the bath . Dinner and the service in restaurant was 10/10 . Breakfast for buffet style very basic . Over all we will definitely be back :-) and Thank you to all the staff for all being lovely & helpful couldn’t have done more for us .
Traduzir