Holiday Inn Express & Suites Durant

I don't know what's worse.... the slamming doors all night, the paper thin walls, or the housekeeping staff blaring a TV while cleaning rooms just down from our room. Nope wait... the worse was the heated, offensive altercation between 5-6 employees at the front desk. Wow, the language and hate spewed was awful!! Great way to end breakfast and my stay.

The staff are very friendly and our room was clean and the beds were very comfortable. They offer a hot breakfast that is pretty good and offers a decent variety of food choices. My only complaint is, as a senior citizen, I find the raised beds to be a bit of a challenge to climb into! But that truly is my only complaint and with all the positives we would stay here again!

This is a very special work crew who really has the customers best interest at heart. They had a major circuit board go out on the elevator & they were calling every guest to find out who really needed a bottom floor room to ensure the old, disabled, etc. got the floor they needed & were extremely apologetic to the others. The breakfast was good & the lady in charge of that went out of her way to make sure everyone had what they wanted. The hotel was clean, beds comfortable, room was big and had a mini fridge and coffee maker in the room. The walls are a little thin but there wasn’t any loud people there when we were. We will definitely be back.

Chevy at the front desk, had a list of issues with our room, moved us and had issues with that room but Chevy and Tim ( maintenance) fixed the problem in record time. Made me feel welcome and helped me tremendously. My husband attended a conference at the ****** and Chevy was wonderful. I am very grateful and appreciate and grateful for everything Chevy and Tim did for me. Laura the manager is a true manger of your hotel, IHG need to appreciate these people, if we come back for another trip my husband and I will be staying related to Chevy, Tim and Laura

The shower never got hot. Oddly enough the toilet water was hot. The soap dispenser would hardly dispense soap. I whipped it though, I showered with shampoo. Two towels for two days. We had to use one towel for a spill so we had to share a towel. There was a divot in the mattress that went all the way to the hard part of the bed. It was the size of a pot hole. I’m laying in the bed as I type this. I put a pillow in the hole. I’m really hoping this stay doesn’t get any worse. I won’t be back.

We stayed here while attending a concert at Choctaw. When we arrived the front desk girl was the rudest hotel employee we have EVER encountered!!! This should have been our sign to turn around and find another place! We thought maybe she was just having a bad day so went to our room. The TV would not go to anything other than a screen saying no connection. Tried to call the front desk, and no cord for the phone! Our friends in another room, said they’d switch with us because they don’t really watch TV, and guess whaT…? Their TV had the same issue! The blinds were broken and the room needs to be updated and cleaned. I did let the new girl know when we were leaving how sweet she was, but how absolutely rude the other employee was the day before. She apologized and said she’d let her GM know. We will NEVER stay here again.

Returning from an event in the evening, ran into the unusual situation of a hotel that was out of clean bath towels. Could have been a real problem, but the Front Desk attendant found what he could to solve the problem- Brought me half a dozen (small) pool towels. Not perfect, but I appreciated the out of the box thinking to solve the problem. And really, those cinnamon rolls for breakfast? Best hotel breakfast anywhere!

Stayed in hotel while traveling through Oklahoma. Room and lobby were large, clean, and comfortable and staff was friendly. Nothing fancy but good value for the price. I would definitely stay at this location again when staying in Durant.

I would not choose to come to this hotel again, therefore two stars. We got stuck with a room with two queens and one of the beds is positioned right next to the window air conditioner. You can’t even walk between the bed and the window/window air conditioner! The air conditioner ran ALL night long and is very noisy, especially even the compressor kicks on. Breakfast is not available until 6:30, so it’s not very conducive to those of us wanting to get on the road again. The final straw as while watching the NCAA national championship last night (Go Jayhawks!!!), the TV service kept cutting out. This hotel is not ready for prime time,