Belford Hostel

Este é um hotel muito interessante em uma igreja convertida com excelente equipe, simpática e atenciosa. Por se tratar de um prédio histórico e não poder ser reformado, os quartos são relativamente amplos, com cozinha coletiva, sala de cinema e poucos quartos individuais, por isso é mais conveniente utilizar o banheiro compartilhado para se lavar. Ainda é divertido sentir a atmosfera única.

Alojamento em uma antiga igreja convertida

Tenho que dizer para ignorar as avaliações negativas. Gostei muito da minha estadia neste albergue e todos os funcionários são super amigáveis. Por favor, sejam gentis e respeitosos com esse pessoal - eles são um bando muito bom! E o albergue tem uma atmosfera muito agradável e relaxante, a melhor estadia em albergue que já tive até agora e fiquei em pelo menos quatro só em Edimburgo, só para dizer. ~ Rose

Decente para um albergue. Tínhamos um quarto privado, limpo e o banheiro e as instalações sanitárias pareciam ser limpos regularmente, etc. Um dos melhores albergues em que já estive. Pudemos caminhar facilmente para muitas atrações e por toda a cidade daqui, o que foi ótimo também!

We stayed at Belford Hostel in a private room (No. 7), and unfortunately, our experience was disappointing. The room was not clearly cleaned—there were leftovers from past guests behind the nightstand, which was pretty off-putting. The cleanliness overall was poor, with noticeable dust and a general lack of attention to detail. To make matters worse, the hostel's garbage deposit was right outside our door, which added to the unpleasant atmosphere. The walls in the room were incredibly thin, and we could hear every noise from the hallway and other rooms, making it difficult to sleep peacefully. Additionally, at check-in, they pushed (and almost insisted) that we pay for a towel, even though there were towels already provided in the room. This felt unnecessary and a bit of a scam. Overall, we wouldn’t recommend this hostel unless they address these issues with cleanliness, noise levels, and customer service.

It’s a shame that our stay here had to be ruined by the unfriendly, unprofessional and frankly plain rude staff. The location and facilities of Belford hostel are great, however the way I have been treated as a paying customer is appalling. I would love to know if the owner is aware that their business is being run into the ground by a bunch of clowns. They get drunk every single night in the common room and scream like toddlers keeping the customers awake at all hours of the night. When entering the common area you are greeted with eye rolls by the majority of the staff. There is never a staff member at reception, the ‘back in 5 minutes sign’ is their constant excuse, and if you can summon the courage to ring the bell, you’re eventually approached by a staff member who looks as though they would rather you just leave (excluding Seamus and Tara). I have never felt like such a burden when simply trying to pay to extend my stay. The way the manager, Tas acts is as if he wants to run the place broke. After years of experience working in the customer service industry, including in hotels, I am embarrassed for this company and feel horrible for the owner. P.s the hallway smells like sewerage.