Ona Club Bena Vista

Shocking @love holidays I don't think so food in microwave cooker dirty and fridge mouldy and needs condemning LH took no responsibility for this, moved us here as 1st hotel pools closed and no sun loungers on arrival! Day 1 of our holiday This is 2* not like for like shocking service from love Holidays took our money for a misrepresentation of facilities & accommodation

Had a lovely Penthouse Suite which, apart from all the stairs to get to it was superb. Two Beds and Two Bathrooms, which we booked in case friends came out to join us, were again excellent. (Feel baths should have a non slip mat in them) but when we asked at Reception David he said "leave it with me!" And they were delivered to us within the hour. (Well done Reception) . Luckily we had friends out there who kindly collected our keys as we weren't arriving until around 23.00 hrs. Not sure how we would have got them if not? Also, as I had requested a ground floor Two bed and got a Top Floor one, nice as it was, could have done with some assistance to get suitcases up to our apartment. Would have given 5 Stars other than this. All in all a great stay and we will return. David Evans and Pat Brown

Good: big and spaciuous apartment with two bedrooms and two bathrooms big garden and a terrace with sunbeds where you can sunbathe in december ok swimmingpool area good equiped kichen very comfy beds (medium) value for money parking in the street was ok nice garden could be better: the sofa/armchairs could be more comfy and practical poor lighting in the bathroom, it was almost dark a bit noisy old A/C

On arrival, I was allocated a terrible apartment, with filthy terrace (cleaned when I complained) with a great view of the adjacent A7 motorway with 24 hour traffic and the McDonald's next door. The apartment was surrounded by residents, not holiday makers, who practised DIY, hammering, drilling and welding for hours on end, including Sunday morning. Why was I allocated this apartment? Was it because I was a man on my own? Who knows? There were other apartments available, obviously, as I was allocated a nice, clean, quiet, ground floor apartment with garden. It had obviously been vacant for some time as it required airing with all windows and doors open for half an hour to get rid of the damp smell. The resort is right next to the very busy motorway. There are a few decent restaurants and a few mediocre ones, all with the noise of the motorway in the background if you choose to eat outdoors or near a doorway. To get to the resort, there is very heavy, stop-start traffic around Marbella and Puerto Banus exits from/entrances to the motorway. Beware Friday traffic especially! I was on an RCI exchange, regretfully and their information needs updating as there is no longer a DVD player supplied. This was disappointing as the TV reception is so poor, it is unwatchable. When I pointed out the lack of a DVD I was informed they don't supply them. However, when I showed them the RCI information sheet they said they would track one down, which they did. Unfortunately, it had no remote control, so I was unable to access subtitles, which I need due to hearing loss. To be hones, there is nothing about this resort that I would entice me back or recommend it to others. I left a day early, as I'd had enough of it. In over 50 RCI holiday, this is easily the worst.

Close to beautiful Estepona, Marbella, Mijas, Malaga. Close to beach, shopping and restaurants. Would gladly go back another time. Apartment had what was needed. Felt safe. Parking also easy and a car is needed.

Club Bena Vista is in a good location for golfers with some good courses very close by. It suited us adults well but not sure how suitable for a family holiday as pools are small & beach is not great. The apartment we had was a one bedroom which was a reasonable size with a well equipped Kitchen, open plan to dining & living area. All beds including ‘loveseat’ chair bed(s) were comfortable, we had plenty of sheets, bedding & towels (bit on thin side!) and apartment was very clean. We were left a basic welcome pack to make hot drinks & a bottle of water. A nice touch was the plug in mosquito repellers with a supply of tablets to insert. The Resort is adjacent to the ‘Mediterranean Highway’ dual carriageway, which is handy to explore area & journey to/from airport. Also there is building work taking place to extend adjacent commercial businesses including a MacDonalds but we had no disturbance from either of these.