Hotel Zelen

Truly an awful experience from start to finish. We arrived at 8AM hoping to leave our bags, park, and possibly check in early. We understand early check in isn't always possible, but we were hoping to ask and pay an extra fee. Unfortunately, there was no reception available until after 11AM. While waiting, we had to move our car several times since every space blocked in other cars. When we finally check in, the receptionist gave no information about the property, wifi, etc. The room itself was fine, though was not as pictured on *******. It had a shared outdoor bathroom which would have been fine if we expected this, but we didn't. The room itself had no hooks to hang anything and had stains on the sheets. The final straw was when we needed to leave to visit a relative and our car was trapped in. It took 2 hours for the staff to find the owner of the car and let us out. Why they offer parking if you can't use your car, we don't know! I would NOT recommend staying here if you want privacy, service, or to use your car at all! There are many other options nearby that are a better value. In fact, we did not finish our stay and instead went elsewhere to salvage our trip.