Nightcap at Emerald Star Hotel

Avaliações do Nightcap at Emerald Star Hotel

Nightcap at Emerald Star Hotel

47-51 Clermont St, Emerald, Queensland, 4720, AustraliaVer detalhes do hotel
Nightcap at Emerald Star Hotel
Nightcap at Emerald Star HotelNightcap at Emerald Star HotelNightcap at Emerald Star Hotel
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1 noite

Avaliações dos hóspedes

3.9/5
Bom
47 avaliação
Avaliações verificadas
Agradável e bem localizado3.9
Comodidades3.9
Atendimento4.0
Limpeza3.9
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Todas as avaliações(47)
Avaliações positivas(14)
Usuário convidado
Estúdio queen
Hospedou-se em jan 2025
Negócios
1 avaliação
4.0/5
Muito bom
Publicado em 13 jan 2025
I've only stayed two times and just overnight but was very happy both times reasonably priced and good fir what u pay food downstairs pretty good to
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Usuário convidado
Estúdio com Cama Queen Size e Cama de Solteiro
Hospedou-se em out 2024
Sozinho(a)
1 avaliação
4.0/5
Muito bom
Publicado em 9 out 2024
Room was pretty good, check in process was a little slow but staff were very apologetic, loved the info and links via text, unfortunately no wifi details were left on the desk (I didn't ask or complain tho cuz I had my own internet). The only real downer was I went to the bistro for dinner and the footy was on super loud and I really couldn't enjoy my meal and when I complained and asked if this was the bistro my concerns about how loud it was were completely dismissed. The also had a sports bar so I don't understand why the bistro had to be so loud. I thought it was a bit rich being charged $2 for a takeaway container despite the fact i couldn't sit and enjoy my meal due to the footy (qld teams weren't even playing either). Otherwise everything else was good.
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Resposta da propriedade: Hi there!Thank you so much for your feedback, it is always appreciated! We're glad to see you enjoyed your room, & we apologise for your experience in our dining area. We definitely could have approached this better and I can assure you your feedback has been passed along to include in further training for our team members. We hope this experience doesn't deter you from giving us another chance in future! We thank you again for your review.
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Usuário convidado
Estúdio com Cama Queen Size e Cama de Solteiro
Hospedou-se em set 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 10 out 2024
Room was easy to find and was clean and bed was comfortable ( have bad back ) .staff was helpful with all questions on hotel and town .
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Resposta da propriedade: Hi there!Thank you for the perfect review! We're so glad you enjoyed your stay with us!
Usuário convidado
Estúdio com 2 Camas Queen-size
Hospedou-se em nov 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 8 nov 2024
It was amazing, the bistro was fantastic aswell
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Resposta da propriedade: Hi there!Thank you for the amazing review! We look forward to seeing you again in future!
Dave Gutsell
Estúdio queen
Hospedou-se em fev 2024
Sozinho(a)
20 avaliação
4.7/5
Incrível
Publicado em 26 fev 2024
My go to Hotel when staying in Emerald, easy check in and check out. Hotel staff friendly and helpful. Bed super comfortable. Definitely stay there again.
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Resposta da propriedade: Hi Dave,Thank you so much for the amazing review!
Gary Bennett
Estúdio queen
Hospedou-se em jan 2024
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 19 jan 2024
Great small town, busy, pub. The staff are excellent, the bar & dining options never fail.
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Usuário convidado
Apartamento com 2 quartos
Hospedou-se em jun 2023
Família
3 avaliação
4.0/5
Muito bom
Publicado em 22 jun 2023
Clean room, friendly staff. Only downside was AC was not working.
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Resposta da propriedade: Hi there!Thank you for the amazing review!
debbie hicks
Estúdio com Cama Queen Size e Cama de Solteiro
Hospedou-se em nov 2024
Casal
4 avaliação
4.2/5
Muito bom
Publicado em 30 nov 2024
Perfect
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Resposta da propriedade: Hi Debbie!Thank you for the awesome review! We appreciate it!
Therainyday
Estúdio com Cama Queen Size e Cama de Solteiro
Hospedou-se em jul 2024
Família
3 avaliação
4.7/5
Incrível
Publicado em 31 jul 2024
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Resposta da propriedade: Hi there!Thank you for your kind review! We're glad to see you return!
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