Dorfstrasse 33, Engelberg, Canton of Obwalden, 6390, SwitzerlandVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.6/5
Ótimo
109 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.4
Atendimento4.5
Limpeza4.5
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Todas as avaliações(109)
Avaliações positivas(39)
Avaliações com fotos/vídeo(15)
Estadia excelente!(12)
Ótimos quartos(12)
Café da manhã delicioso(11)
Ótimo atendimento(8)
Excelente localização(8)
Quartos grandes(6)
Limpo e arrumado(5)
Usuário anônimo
Quarto conforto duplo
Hospedou-se em set 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 24 out 2024
Very nice hotel and comfortable. I would highly recommend for anyone looking for a relaxing time
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Resposta da propriedade: Dear guest,Thank you for your fantastic feedback! We are delighted to hear that you had a relaxing stay with us and that you liked our hotel so much. Your recommendation means a lot to us!We hope to welcome you back soon and wish you all the best until then!Best regards,Best regards,Your team at H-HotelsSergej Rosenberg - Online Reputation Manager
Usuário convidado
Apartamento Conforto
Hospedou-se em dez 2024
Família
3 avaliação
4.5/5
Ótimo
Publicado em 13 dez 2024
Good for family stay with kids. Excellent location. Close to everything
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Coco Banana’s
Quarto duplo superior
Hospedou-se em dez 2023
Casal
11 avaliação
4.0/5
Muito bom
Publicado em 8 dez 2023
An amazing perfect stay with a disappointment experience because of one Front Office Staff "Chi*ra Bu**her".
If you would like to visit Engelberg, I would really recommend this hotel, the only thing about this hotel is it is not so flexible with some rules and services.
INCIDENT!
We only stayed for one night in this beautiful hotel, we reached out the FO for late check out, and we paid 90CHF for the late check out (3:00PM) because we went for a ski and we'll be back later.
When we arrived around 3:15PM to the hotel, and would like to extend it little bit because we would like to clean our selves and pass by one of the spot.
I asked one of the FO and asked them if the late check out consist of until what late, the one guy responded that it is 18:00- To be honest someone from a HORECA, I know as well that usually when you pay for a late check out, it is until late afternoon.
But this Front Office Staff "Chi*ra Bu**her butt in and says the 90 CHF that we pay is only for until 3:00 PM. Thats it! Because before everything as well the guy informed us that every hour of extend should be 10CFH I respect this.
Now we asked again so the 90 CHF that we paid is for how many hours. She just said 30CHF per hour. (I hope you know better how to explain things as a professional FO I expected alot as SWISS is really known for best hotel school.) Usually in my knowledge late check out is calculated based on the 50% of your hotel price but yeah maybe it is wrong what I know but I cannot accept how she did it. Not professional.
Was planning already to go back here every year before the day of our check out before the incident but yeah for now change of plan.
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Resposta da propriedade: Dear guest, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Engelberg!King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Usuário convidado
Apartamento Conforto
Hospedou-se em fev 2024
Família
1 avaliação
4.0/5
Muito bom
Publicado em 5 fev 2024
The bar area is nice to have a family meal
In the evening. The family room is very spacious but is dated and feels like it needs a makeover. The pool was too cold to enjoy but the sauna was lovely. The breakfast was great and I would recommend but the rooms let the hotel down overall so I am not sure I would stay again.
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Resposta da propriedade: Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Engelber.Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
markus
Apartamento superior
Hospedou-se em dez 2023
Família
1 avaliação
5.0/5
Excepcional
Publicado em 26 dez 2023
Really amazing staff. Great Breakfast. Great view from our room. We recommend Engelberg and this hotel for a nice family trip.
Ps: the pool could be a bit warmer though
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Resposta da propriedade: Dear Markus, We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Engelberg, it will be a pleasure for us.Kind regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Anya
Hospedou-se em jul 2024
Casal
13 avaliação
5.0/5
Excepcional
Publicado em 17 ago 2024
So relaxing with the cleanest air imaginable
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Resposta da propriedade: Dear Anya, We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Engelberg, it will be a pleasure for us.Kind regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Sunny
Apartamento Conforto
Hospedou-se em jan 2023
Família
45 avaliação
4.2/5
Muito bom
Publicado em 20 jan 2023
Its nice 4 star hotel , staff is friendly and helpful. The rooms are old but very warm. The food is good. Bus #303 take you to the Titlis
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6/9
Resposta da propriedade: Dear Shabnam,Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in Engelberg. :-)King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Sereypunloeu
Apartamento Conforto
Hospedou-se em jun 2023
Família
5 avaliação
5.0/5
Excepcional
Publicado em 27 jun 2023
Great location near to the train station.
The room is big and clean with a nice view.
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Resposta da propriedade: Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our big rooms with the nice view met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
GohAshley
Apartamento superior
Hospedou-se em dez 2022
Casal
3 avaliação
4.7/5
Incrível
Publicado em 13 dez 2022
Good staff service , just the location is little bit far from railway station
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Resposta da propriedade: Dear Ashley,Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional staff members. We have forwarded your comment to them and hope to welcome you back soon. Kind Regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Nitin Jonathan
Apartamento Conforto
Hospedou-se em mai 2023
Viaje com amigos
2 avaliação
4.0/5
Muito bom
Publicado em 20 mai 2023
Great location as it's just beside the cable car station to Titlis. The sauna and the pool were both well maintained. Overall, the stay was good. The service could have been better though.
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Resposta da propriedade: Dear Nitin Jonathan,Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in Engelberg!King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Jesdreamz
Apartamento Conforto
Hospedou-se em dez 2022
Família
2 avaliação
4.2/5
Muito bom
Publicado em 2 jan 2023
The hotel was in a good location. Right in the town where the shops are. Our room was huge and although the furnishings are abit aged but the room is clean and comfy. There is a children playground opposite the hotel where my son enjoyed playing at.
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Resposta da propriedade: Dear guest,Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from Engelberg!King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Usuário convidado
Apartamento superior
Hospedou-se em jun 2022
Família
4 avaliação
4.2/5
Muito bom
Publicado em 29 jul 2022
Hotel room has nice view of the montains. The reception was warm when we arrived. Parking was a bit inconvenient.
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Resposta da propriedade: Dear guest,Thank you very much for sharing some great impressions with our future guests. We hope to welcome you soon back again for some memorable days in our hotel.With much appreciation,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Usuário convidado
Apartamento superior
Hospedou-se em mai 2023
Família
5 avaliação
4.0/5
Muito bom
Publicado em 10 mai 2023
Nice room and good break fast
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Resposta da propriedade: Dear guest,thanks a million for your fantastic review. We are happy to read, that you enjoyed the excellent breakfast and the comfortable rooms. We are more than happy about your nice rating. Please come back soon for another brilliant stay. Greetings from Engelberg.Kind regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Chatchai
Apartamento Conforto
Hospedou-se em mar 2023
Família
4 avaliação
5.0/5
Excepcional
Publicado em 23 mar 2023
Excellent
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Resposta da propriedade: Dear Chatchai,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Engelberg!King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Resposta da propriedade: Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities and offres met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager