The Inverness Denver, a Hilton Golf & Spa Resort

Friendly staff and great stay. Really all positives. I have stayed in the area for work and this is by far my favorite hotel. There was some sort of mix up abt my room but I’m her own a manager jumped in and fixed it. If you’re in the area this is the place to stay. I had a suite the first night and a room the second and both had views of the golf course. Lovely. I expect to be back.

Front desk was efficient and pleasant. Asked for a king bed room not too far from elevator. Got a perfect location, the shower chair was delivered quickly. Great drawer storage but could do with a better closet for hanging longer items. The automatic drapes were a delight! All the staff I met were friendly and professional. The meeting rooms were comfortable but there was a heating issue in the common areas and the few electric units were not able to take the chill off! We wore scarves and jackets througout the convention. Food was ok, not much variety in lunch/dinner buffets. Breakfast was much better with an omelette station and lots of choices. SEMIYA in the breakfast area was the kindest, most attentive waitress ever. She should be recognized as a VIP staff member.

Stayed almost a week as part of conference. Could not control fan and room temperature. One night, was very cold, despite comfortable bed. Many restaurants just across freeway in shopping mall. Nice view from restaurant. Hotel computers for guests don't work, and business center person was rude.

Uncomfortable and unpleasant room. (This is as polite and gentle as I can possibly be about this property.) I expected the accommodations to be comfortable (at the very least) -- after all "Spa Resort" is in the name of the place, not to mention the Hilton reputation. Our room had 2 beds (so, theoretically capable of sleeping 4 guests), an upholstered bench at the foot of each bed, 1 luggage stand, 1 office-style chair that is not built for comfort, and plenty of drawer space. Lets not leave out the generous 1 inch gap around the sliding door to the bathroom that apparently presumes that a person traveling with another person doesn't desire any privacy. Where is the other guest expected to open their luggage? Where should they sit? How can a "spa resort" completely ignore comfortable seating (at the very least) for their guests? This is inexcusable hospitality and shameful marketing. 3 out of 5 rating because the staff is very pleasant, facility is clean. outside grounds appear attractive. This was an incredibly disappointing hotel after 2 days of grueling travel to attend a 3 day internationally recognized conference. Some human comfort would have been appreciated (no, this is NOT a spa or resort and don't let its name confuse you). Frankly, the rooms at Ramada are equivalent and their bathroom doors close.

Very nice facility. It was crowded with weddings & birthday celebrations but we secured a single night without difficulty. Only thing that was less than satisfactory was the front desk clerk, she was evidently having a bad day & was very unhelpful. Another clerk (male) came over & helped us pleasantly

Rude front desk staff, overpriced average food, bugs in the room, overall outdated facility, cars broken into in the parking lot, will not allow early check in or late check out for honors diamond members. Housekeeping staff are nice and the rooms are fairly clean, but unless you're here to golf, it's no better than an average holiday inn.

The hotel rooms were spacious, comfortable and clean. Parking was free. Lobby is large with a Starbucks. Front desk person could not find my reservation until I provided my confirmation number. He handed me the keys and I had to ask him 'which room number?' I also had to ask about food, the pools, where the elevators were and best way to get to my room. C'mon, hotel 101 people. Room service food was exceptionally bad and way overpriced. They're not even trying. Stay here, but for god's sake, don't eat the food.

I was disappointed by how very few food options there were. I ordered outside food because they don’t offer any food past 10pm and was here celebrating a wedding that came back after 10. I was kicked out of the bar we were celebrating at for ordering outside food. This establishment lacks the costumer service to back up the price of this hotel. I would stay somewhere else next time I visit Denver.

This place could easily be a 5 (excellent), but I agree with the overall 4 (still very good) star rating. The Great: The property, lobby, food places, bar, etc.. are beautiful. I have stayed at more expensive places that impressed me less in this regard than the Inverness. Top notch. Check in was super easy, and the front end staff was very friendly. The Good: Our room, was super clean. The beds were quite comfortable and lots of drawers to unpack your clothes. The priced was very reasonable for a place like this. Not-So-Good; The paint on the wall in our room was scuffed, and the toilet would keep running sometimes after a flush. To fix it we had to open the tank lid and adjust the stopper, we noticed it was quite moldy. I noticed several other little things like this around the hotel. There is bottled water in the room, but a $5 price tag too. We had some drinks at the bar, I was charged over $12 for a class of house wine out of a tap, that was mediocre at best. Bad: The person who handled wedding bookings was totally unresponsive when we tried to take advantage of the offer to add a night to our stay. Numerous phone calls and e-mails went un responded to. The manager finally stepped in and, a month after my first call, finally got a day added.. at a higher price than if I simply booked a night before my stay for a wedding. Something I noted but it went unheard. We were not offered any sort of apology or room upgrade. Bottom line: The place is very nice and I would recommend it.