Usuário convidado
16 de setembro de 2024
My stay here didn't start in the best way as the woman checking us in claimed I didn't have my address and phone number in my profile so she asked to see an ID that had my address on it. Neither passports or Swedish drivers license has addresses as we separate the identity of a person and where the person live. I could also verify that all that information was in my Bonvoy profile. Then she asked for my phone number and I gave that her system couldn't handle international phone numbers :D It ended with her putting in her own phone number. Then she informed me that there is a $3 charge for parking. I find that just silly as the hotel is in the middle of nowhere, next to the Interstate. It is however actually stated on their website but is such a small amount that I can't understand how they are willing to accept the bad-will it gives them. No recognition of Titanium Elite Status. The room was a king suite and the living-room had a small desk, a sofa bed and a chair, no table. It felt like they couldn't afford new furniture On the good side, the night clerk Allen was a great guy, i think we spoke for an hour in the morning. Also the person that checked me out was understanding of my irritation over the check-in and promised to look into how to improve it
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