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1 noite
Avaliações dos hóspedes
4.7/5
Excepcional
1617 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.7
Atendimento4.7
Limpeza4.7
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Todas as avaliações(1617)
Avaliações positivas(1577)
Avaliações com fotos/vídeo(496)
Ambiente elegante(208)
Café da manhã delicioso(181)
Incrível vista para o rio(168)
Equipe da recepção cordial(115)
Estacionamento conveniente(85)
Piscina excelente(67)
Tem piscina infinita(27)
Avaliações negativas(40)
Xtero
Quarto superior queen
Hospedou-se em ago 2024
Sozinho(a)
141 avaliação
5.0/5
Excepcional
Publicado em 13 ago 2024
I’ve been on the road for over 40 days and this was one of my best experiences at a hotel. The staff were very kind and welcoming and pretty too! They were all very professional and helped me carry my bags to my room. The hotel is very classy and modern. Nicely decorated. My room was very clean, and the bed and pillows were very comfortable. The shower was large and water pressure was amazing. The view from the terrace was incredible, very good for taking photos. The swimming pool is also very good, but there are a lot of children that use it, so it gets a bit noisy and crowded. The breakfast in the morning was also very delicious and generous. I loved fengjie and i loved this hotel. I’d definitely stay here again next time
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Resposta da propriedade: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的非常的感動,我們會繼續努力,時刻準備這您隨時回來。
Usuário convidado
Quarto queen deluxe
Hospedou-se em fev 2025
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 4 mar 2025
It was a Nice Service and very comfortable! I did enjoy the time being and I will Comeback
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Resposta da propriedade: Dear guest: Hello! Thank you very much for your support and recognition of the hotel, everything we do is only for each guest to bring a different experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard, always ready for you to come back at any time.
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Patil
Quarto superior queen
Hospedou-se em jun 2024
Viaje com amigos
49 avaliação
5.0/5
Excepcional
Publicado em 14 jun 2024
The best location and view place the hotel is 👍
The hotel receptionist been so humble with me and been noticed the same with other guests too & will appreciate for her dedication towards her responsibilities with caring .🙏.
During my next visit too will prefer to stay over here
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Resposta da propriedade: Dear guest: Hello! Thank you very much for your support and recognition of the hotel, everything we do is only for each guest to bring a different experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard, always ready for you to come back at any time.
Resposta da propriedade: 尊敬的賓客,感謝酒店同行入住柏美酒店:關於價格:1、您第一天是在攜程預訂,沒有早餐。第二天在退房前給您打電話,問您續住還是退房,您説續住,但是遲遲不下訂單。當您朋友到前台來刷房卡,前台告知續住收費問題,您朋友自行付款,當天前台執行價格與攜程價格一樣,酒店是電子房價牌兒都可以看得到記錄的。第三天您門店續住價格,春節期間房間緊張,再則不管是續住還是新訂的客户,價格都是按當天門店價格執行。2、關於您説被套是壞的,是被套封口尾部洗壞了,不影響整體使用,同時酒店對於損壞並沒有向您提出需要索賠之類。3、關於您説的杯子,燒水壺,這一點酒店可以很明確的告知,我們所有的房間都是一客一換,杯具消毒,燒水壺消毒,我們自己都使用,我們承諾我們所有的對客提供使用的物品打掃乾淨檢查合格後進行售賣的,不會存在衞生問題。您圖上的杯子,和您洗手盆水龍頭的污跡,是你明顯使用過的痕跡;4、關於您説酒吧噪音,唱歌的聲音是隔壁的聲音,我們也反饋到行政管理部門,由奉節行政管理部門處理。早上10點餐廳拖椅子,10點是正常活動時間,餐廳客人用餐難免會有部分客人需要挪動椅子,很抱歉打擾您。如果您在入住期間有任何問題,可以聯繫24小時前台反饋進行處理。最後也感謝同行給出的意見和建議,也希望酒店同行您生意興隆。