Usuário convidado
10 de outubro de 2024
We stayed at this hotel for 4 nights while visiting family and were underwhelmed on many levels. Upon check in the woman helping us was not friendly and not communicative except when it came to the parking fee. Yes, even though there is a massive parking lot encircling the hotel and adjacent shopping complex with few cars parked in it, there is a parking fee of $10 a day for self parking. This fee is not paid through the hotel but through a third party with a VR code. Our room was not cleaned the following day and the front desk person said that housekeeping forgot. Upon check out the man at the front desk seemed annoyed that we were bothering him by asking for a printout of the bill, informed us that the printer wasn’t working and disappeared as he was telling us that we only had a $3.00 charge. He was gone and we had no way to inform him that we didn’t charge anything. I am assuming that it was for a water but we are Hilton honors members and get 2 waters for free, but not this visit I guess. We will not stay here again and would not recommend others to stay here.
Traduzir