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Avaliações dos hóspedes
4.6/5
Ótimo
98 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.5
Atendimento4.6
Limpeza4.6
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Todas as avaliações(98)
Avaliações positivas(20)
Avaliações com fotos/vídeo(5)
Ótimo atendimento(12)
Estadia excelente!(10)
Café da manhã delicioso(5)
Usuário anônimo
Quarto standard
Hospedou-se em 2024年10月
Outros
3 avaliação
4.7/5
Incrível
Publicado em 2024年11月4日
Very nice staff with deco in art sense of Florence
Safe location
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Resposta da propriedade: Dear Guest,We are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the staff, the location and the original decor. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards, Eleonora on behalf of Gianni Andreucci-General Manager
Isabel
Quarto standard
Hospedou-se em 2024年6月
Família
2 avaliação
4.7/5
Incrível
Publicado em 2024年7月11日
I really enjoyed this hotel. nicely located near the city center. They had a complimentary minibar in the lobby, which was a nice touch. The breakfast was great and available until noon. Will be coming back again.
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Resposta da propriedade: Dear Isabel,thank you very much for sharing such a great review!For us it's very important to satisfy the needs of our guests, providing a comfortable room, a warm welcoming and a plenty breakfast.We hope you can repeat soon the experience @Room Mate, in Florence, or in any other city that hosts a Room Mate hotel.Regards,Augusto Frosali - Front Desk
Usuário anônimo
Quarto standard
Hospedou-se em 2024年6月
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 2024年6月4日
This hotel is one of the main reason we can fully enjoyed our Florence experience..
VERY CONVENIENTLY LOCATED.. Every important landmarks are mostly within 15 minutes max radius of the hotel.
And I can't stress this enough about the Helpfullness & Amazing Service of the staffs..
Very responsive, very friendly , very2 eager to help.. a big shout out to DAVID at the reception & AMAN from the kitchen.
The hotel is just been renovated earlier this year so everything is still looking fresh & clean.
We love to come back to Florence & we will be back at Room Mate Luca when we do..
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Resposta da propriedade: Dear Room Mate Friend, we wish to thank you for your wonderful comment. We are therefore happy and proud to know that you really appreciated in every single detail the care, the passion and the professionalism that we put every day to the service of our guests with the desire that they leave Florence with a happy and unforgettable memory. All our staff thanks for your kind appreciation, in particular Davide and Aman who sends you a warm greeting. We hope we've earned your trust and will become your point of reference, every time you wish to visit our wonderful city. All our best,Augusto Frosali on behalf of Mario Parisio General Manager
許睿玲
Quarto standard
Hospedou-se em 2024年6月
Negócios
3 avaliação
5.0/5
Excepcional
Publicado em 2024年6月27日
Very kind and helpful people here, make my Florence journey very wonderful!
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Resposta da propriedade: Dear Room Mate Friend,That's the kind of comments we like the most.Thank you very much for writing and scoring so high!All our best, Augusto Frosali on behalf of Mario Parisio General Manager
Hansen
Quarto standard
Hospedou-se em 2023年7月
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 2023年7月15日
Absolutely lovely. Loved our 4 night stay in Room Mate Luca. Location was great, service was impeccable, *everyone* was very friendly and helpful. Room was as advertised, clean and comfortable and the view was great. AC worked perfectly. Breakfast was good, too.
Really can't say anything bad about this hotel. Will definitely come back.
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Resposta da propriedade: Dear Hansen,we are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the our extra smiling and attentive staff, the location, the original decor and the breakfast served until noon. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards, Augusto Frosali on behalf of Mario Parisio General Manager
Cassiel Cai
Quarto deluxe
Hospedou-se em 2024年7月
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 2024年7月25日
good and. nice
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Resposta da propriedade: Dear Cassiel, Thank you for this comment and vote. See you soon! Augusto Frosali - Front Desk
Resposta da propriedade: Dear Yililiuya,thank you for this wonderful review, we are so happy and proud to have exceeded your expectations and that you could live an unforgettable time “pampered” by Luca. It is nice of you the mention for the little details: they are expression of our “Philosophy” so that in every Room Mate in the world you can meet a Friend “close” to you from every point of view. All our staff thanks for your kind appreciation, in particular Andrea who sends you a warm greeting. See you very soon! Augusto Frosali on behalf of Gianni Andreucci General Manager
Resposta da propriedade: Dear Room Mate Friend,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Best regards, Augusto Frosali on behalf of Gianni Andreucci General Manager
Resposta da propriedade: Dear Mariko,thank you for choosing Room Mate and for sharing your impressions about your stay. We are glad to hear you enjoyed the design of the hotel and our friendly and professional staff. We took note of your precious suggestions, since we wish to improve our service and offer the perfect “Room Mate Experience”. Augusto Frosali on behalf of Gianni Andreucci General Manager
XiaoAmyyaonuli
Quarto standard
Hospedou-se em 2024年10月
Viaje com amigos
7 avaliação
4.0/5
Muito bom
Publicado em 2024年10月4日
房間很小,但還算乾淨,就是早餐太難吃了,不建議選擇含早。
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Resposta da propriedade: Dear Xiao,we thank you very much for choosing Room Mate and for your vote regarding your stay with us; we are sorry to read you didn't enjoy our breakfast that normally is one of our strenghts but we will try our best to improve it since your precious suggestions are kept into high consideration! Best regardsAugusto Frosali on behalf of Gianni Andreucci General Manager
Resposta da propriedade: Dear Room Mate Friend,We are delighted to read your comment, because we see that we were able to satisfy your needs from all points of view, giving you an unforgettable experience with ""Luca"" and in our city.We hope to be your first point of reference for the next visit to Florence, we would be delighted to welcome you back. Bests, Augusto Frosali on behalf of Mario Parisio General Manager
Resposta da propriedade: Dear Room Friend,thank you very much for sharing your beautiful experience with Room Mate Luca. We are delighted to know that you enjoyed the great location right in the heart of Florence, the comfort of our modern and spotless rooms and the genuine hospitality of our attentive and professional Staff. We wish to welcome you here again as our very welcome guests again soon.Augusto Frosali on behalf of Gianni Andreucci General Manager
Resposta da propriedade: Thanks for this great comment, dear Friend!Few words underline our Room Mate pillars: Central position; Unique design and modern; Personalized welcome with everlasting smile; Extended breakfast until noon.Thank you for being a part of us, and we hope to have you with us againAugusto Frosali on behalf on Gianni Andreucci
Usuário anônimo
Quarto standard
Hospedou-se em 2024年7月
Família
39 avaliação
4.0/5
Muito bom
Publicado em 2024年7月14日
位置、衞生、服務都挺好!早餐較單調但床特別舒服,我們住了一個很安靜且陽光充足的房間。
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Resposta da propriedade: Dear Guest, we thank you very much for your vote regarding your stay with us, and above all for your precious suggestion that we'll take into high consideration! We hope to welcome you back very soon!Augusto Frosali - Front Desk