Holiday Inn Express & Suites Forney

Spent a nice time

No one answered phone ,for myself or Priceline, to advise of late arrival.. Desk clerk asleep, had to yell “HELLO” . He told me my Priceline card was denied, l had receipt on my phone PAID. He was silent, then said “sit down for 5 min. While he tried to figure out what to do. No AC in lobby. The tables in lobby and breakfast area were dirty. The room had peeling plaster ,bugs in shower ,musty smell, no towels or tissue ,1 k cup. Ice machine out on our floor. No , in room phone , had to go to front desk for towels, told they were out of tissue. Morning desk clerk was very accommodating. Manager silent, not even an apology. We did not stay for breakfast because it was so hot in lobby , and so unclean the night before. It did look clean in the morning. My daughter was so upset she posted on yelp at 2 in the morning The next night we stay in a Holiday Inn Express,in Hattiesburg Mississippi, It was everything we expected and more , from your company. On this trip 5 out of 6 reservations were at Holiday Inn Express. One bad apple can spoil the barrel. This is a rotten apple. Don’t stay in Forney Texas at Holiday Inn Express. I never write bad reviews but this time was awful.

I came in for work and was greeted by the manager, Danny, who was so kind and very accommodating! He made sure that I was placed in a 4th floor room and I requested. The breakfast down in the lobby was so good! It made my work trip turn into a vacation. Will definitely be going back!

Moving here from Indiana. My family and I originally booked for a two night stay. After our original closing date on our home was changed at the last minute. The staff was very nice and understanding!

The staff is great, very inviting. I needed a nice quiet place to finish homework as well, and the downstairs lobby was very comfortable for computer work. The location was great as well. Food is nearby as well as access to the highway.

My first morning here, I went to breakfast at 0740ish, very little hot foods, young girl in kitchen , I asked about the food. Her reply I'm o. The phone. I stated, ok what about our food!! No reply, I went to front desk, told the. People are waiting on food.. I came back about 0840. No food People complained about it, I walked yo kitchen area a red headed Hispanic lady told me we are closing, I should have came earlier, I said there wasn't no food earlier. She was mopped upan a closed by 0900. If you are to be open then close at 0900. An if there was ahelp issue stay open longer. Doesn't seem to be any management around here I've written emails to the Gm no reply.. piss poor customer service. Platinum Elite Member and Disabled Veteran. I'm checking out early as I won't be treated like this..

The front desk was great service there breakfast was amazingly cooked no problems or complaints out of a 3 night stay the gym was very clean the rooms was nicely cleaned and organized with a great smell thorough the entire hotel

very nice clean hotel ,looks like they just opened ,they have full hot buffet breakfast like omelet, scrambled eggs ,pancakes ,sausage ,pork links biscuits you name it its there and its complimentary . Rooms smells fresh and clean staff is excellent so does the housekeeping will recommend to everyone

We are traveling through Texas and this hotel is perfect for just that. Quick access to food and the highway and the staff was welcoming and professional upon arrival. Plenty of space in our room and the gym is better than the average hotel gym!