14-20 Constance St, Fortitude Valley, Queensland, 4006, AustraliaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.3/5
Muito bom
106 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.3
Comodidades4.3
Atendimento4.2
Limpeza4.3
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Todas as avaliações(106)
Avaliações positivas(6)
Kylie
Quarto queen
Hospedou-se em ago 2024
Casal
8 avaliação
5.0/5
Excepcional
Publicado em 31 ago 2024
Clean and tidy. Fantastic service. Within walking distance of everything we needed!
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SKOLI
Quarto queen
Hospedou-se em abr 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 29 mai 2024
Best place to be when in Brisbane. Close to clubs and entertainment area. Loved it
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Usuário convidado
Quarto king
Hospedou-se em set 2023
Sozinho(a)
13 avaliação
3.5/5
Publicado em 28 set 2023
I had a perfectly pleasant stay until thhe day before I checked out when someone from reception entered the room (while I was in there) under the impression that I was supposed to have checked out. It was probably a simple mistake, which while invasive is also understandable. No apology, but they are mostly meaningless anyway and it probably wasn't the fault of the person who entered the room. Hadbit ended there I wouldn't have mentioned it, but the same thing happened again when despite the 'do not disturb' sign on the door housekeeping also entered the room also under the mistaken impression that I had checked out. I called reception after the second incident and was put on hold for 18 minutes before they eventually tried to put the blame on housekeeping (and repeatedly got my name wrong, which I wouldn't have cared about if it weren't for the being on hold and the weasily attempt to put what was clearly a reception error on the housekeeping staff). The whole incident left a lingering bad impression, which is unfortunate after an otherwise very pleasant and uneventful stay.
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Resposta da propriedade: Dear Emily, Thank you for leaving us a review after your recent stay. I apologies that you experienced some problems with intrusion. Thank you for advising us so we can be more vigilant next time and we hope to see you again soon. Kind regardsBilly TogleFront Office Manager
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Usuário convidado
Quarto queen
Hospedou-se em mai 2022
Casal
1 avaliação
4.0/5
Muito bom
Publicado em 28 mai 2022
We arrived at the hotel in peak hour. There is nowhere for you to park your car and unpack luggage. The whole street is a tow away zone. Asked the lady at reception where is a nice restaurant to dine, her reply was I don’t live around here. She was nice enough to deal with , but surely a lot of people would ask the same question? Fire alarm went off at 1100pm and an exhaust fan was very loud outside our window for a couple of hours. That’s life! When leaving the next day the floor near the lifts was covered in water. Looking up to the ceiling a large hole had been cut as this was obviously something management were aware of. In general the hotel is reasonable. The bed was comfortable and room a bit on the small side , but adequate.
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Resposta da propriedade: Dear Guest, Thank you for taking the time to review your recent stay. We are very disappointed to hear of your negative experience. This is clearly not the level of satisfaction we strive to achieve. Please rest assured this matter has been taken seriously. I have followed up with the team for further training to ensure this does not happen again. We hope that we will have the opportunity to restore your faith in our property and welcome you back soon.Kindest RegardsWayne HFront Office Manager
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Usuário convidado
Quarto queen
Hospedou-se em set 2022
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 13 set 2022
Nice place,clean, and comfy,recommended to stay here
😊😊
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Resposta da propriedade: Hi,Thank you for leaving us with such wonderful review! We are glad to see that you enjoyed your stay with us here at The Constance. We hope to see you again.Kind regards,Ronn RellisFront Office Supervisor
BrownJamie
Quarto com Cama Queen Size - Acessível
Hospedou-se em jun 2022
Família
18 avaliação
5.0/5
Excepcional
Publicado em 18 jul 2022
Just awesome
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Resposta da propriedade: Hi,Thank you for leaving us with a wonderful review! We are so glad that you enjoyed everything that our hotel offer.We hope to see you again in the future here at The Constance! Kind regards,Ronn RellisFront Office Supervisor