Avaliações do LyLo Brisbane

Resposta da propriedade: Hi there!Thank you so much for taking the time to leave us such a wonderful review. We are so glad you had such a lovely stay and found our common areas cozy. We hope to have the pleasure of hosting you again soon!All the best,LyLo Brisbane :)

Resposta da propriedade: Hi there, Thank you for your feedback, and we’re really sorry to hear about the discomfort you experienced during your stay. We understand how important it is to have a comfortable environment, especially when it comes to temperature and privacy. We’ll certainly look into the issues with the air circulation and the fan to ensure they’re functioning properly. Your comments are valuable, and we’ll make improvements so that future guests have a more pleasant experience. We truly hope you’ll consider giving us another chance in the future.Kind regards, Lylo team

Resposta da propriedade: Thank you for your wonderful review! We’re so happy to hear that you enjoyed the privacy pods and found everything clean and comfortable. It’s great to know you liked the chill-out areas as well. We truly appreciate your feedback and hope to see you again soon for another relaxing stay!

Resposta da propriedade: Hi, Thank you for your thoughtful review! We're delighted to hear that you enjoyed our modern facilities, especially the spacious lockers, kitchen, and rooftop areas. It's great to know that our location and 24/7 front desk service added convenience to your stay. We appreciate your feedback about the warmth inside the pod, and we'll look into ways to improve the comfort for our guests. We're glad your experience in the mixed dorm turned out positively, and we hope to welcome you back soon—perhaps in the female dorm you originally intended to book! Safe travels!Thanks,Team LyLo :)

Resposta da propriedade: Thank you for sharing your experience and for staying with us during your transit. We sincerely apologize for the double charge, and we’re glad we could resolve it quickly once informed. We appreciate you bringing it to our attention. It’s great to hear you found the bathroom clean and enjoyed the privacy, as well as the convenience of our lockers and proximity to the train for airport access.We value your feedback and hope to have the chance to welcome you back for a smoother stay next time!Thanks,Team LyLo :)

Resposta da propriedade: Hi, Thank you for sharing your experience with us. We're glad to hear you appreciated our convenient location and proximity to the station and stores. However, we're sorry to learn that some aspects of your stay didn't meet your expectations. Cleanliness is a top priority for us, and we'll be addressing your concerns with our team to ensure that our facilities are better maintained. We also appreciate your feedback on the amenities provided, and we'll review this to see where improvements can be made. If you have any further feedback or need assistance during your stay, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future for a more comfortable experience.Thanks,Team LyLo :)

Resposta da propriedade: Thank you so much for sharing your experience! We’re thrilled to hear that your worries disappeared as soon as you arrived and that you felt comfortable and safe during your stay. It’s great to know that you found our facilities clean and well-equipped, and that the location was convenient for exploring the city. We hope to welcome you back soon on your next adventure!