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1 noite
Avaliações dos hóspedes
4.6/5
Ótimo
128 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.5
Atendimento4.6
Limpeza4.7
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Todas as avaliações(128)
Avaliações positivas(31)
Avaliações com fotos/vídeo(8)
Ótimos quartos(10)
Ótimo design(7)
Proprietário cordial(6)
Ótimas comodidades(5)
Próximo ao shopping(4)
Avaliações negativas(1)
Marcuslimdw
Quarto(nhow)
Hospedou-se em dez 2024
Casal
21 avaliação
4.5/5
Ótimo
Publicado em 23 dez 2024
A little far from Frankfurt Main hbf.
Service is okay and breakfast is expensive at 31 Euros.
Room and amenities are good though.
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Resposta da propriedade: Dear Marcuslimdw, thank you for your feedback. We are pleased to hear that you enjoyed the room and the facilities. Frankfurt Central Station is about a 15 minute walk from the hotel, which is a convenient distance. The entire team looks forward to welcoming you back to nhow Frankfurt.Best wishes and Merry ChristmasMargarita*Guest relations Manager*
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Usuário convidado
Quarto Premium(nhow)
Hospedou-se em jan 2025
Sozinho(a)
2 avaliação
2.7/5
Publicado em 12 jan 2025
Bathrobes and slippers are on request, no one receives the room service call.
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Resposta da propriedade: Dear guest, thank you for your feedback. We sincerely apologise for any inconvenience you may have experienced with our room service and amenities. We understand how important it is for our guests to receive timely service and we will investigate the matter to ensure it does not happen again. Your comments help us to improve and we appreciate your understanding as we work to enhance our guest experience. We hope to see you again at nhow Frankfurt in the future.Warm regards,Margarita*Guest Relations Manager*
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WAI LENG
Hospedou-se em dez 2023
Família
27 avaliação
3.5/5
Publicado em 10 dez 2023
Room is clean and location is good as it’s only few minutes walking distance away from MTR station.
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Resposta da propriedade: Dear Wai Leng, We are so pleased to hear that you enjoyed your stay with us. Your kind words about our location, rooms and cleanliness are greatly appreciated.It is always our aim to provide our guests with the best possible experience and we are delighted that you were happy with all aspects of your stay.We hope to see you again soon for another enjoyable stay. With warm regards, Margarita *Guest Relations Manager*
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king of travels
Hospedou-se em jan 2023
Negócios
188 avaliação
5.0/5
Excepcional
Publicado em 26 jan 2023
Very nice and new hotel.. Location very good
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Resposta da propriedade: Dear Naser, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny *Guest Relations*
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Tungloveu
Hospedou-se em dez 2022
Casal
11 avaliação
4.7/5
Incrível
Publicado em 22 dez 2022
Helpful and friendly staff
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Resposta da propriedade: Dear Tungloveu, thank you for the great review! We’re so happy you loved your stay at our nhow Frankfurt and liked our team. Our goal is always to exceed your expectations! We can’t wait to have you back for your next visit. With warm regards and a big smile, Denny *Guest Relations*
Resposta da propriedade: Dear Zhoujing, thank you so much for your lovely review and for choosing nhow Frankfurt for your and your client's stay. We are happy that you enjoyed the comfort in our rooms and that you were able to go shopping and were delighted with our location. Please, come back to visit us. It will be our pleasure to have you as our guest again.With warm regards and a big smile,Denny.*Guest Relations*
Resposta da propriedade: Dear Guest, thank you very much for rating us with full points. We are delighted that you enjoyed your stay with us, the atmosphere, and the design of nhow Frankfurt. Your feedback motivates us to continue to provide the best quality in every aspect. Thank you for your compliments, we hope we made you smile. We would love to have you as our guest again. With warm regards and a big smile, Denny. *Guest Relations*
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哄哄貓
Quarto Premium(nhow)
Hospedou-se em set 2024
Casal
78 avaliação
4.7/5
Incrível
Publicado em 29 set 2024
喜出望外的酒店
設計感強,酒店用品和設備都很有心思
前台備有飲品和水果很為奔波的旅客設想
早機到埗了很幸運地能馬上check out
淋浴間有暖毛巾架
毛毛拖鞋也很漂亮
老公也很喜歡
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Resposta da propriedade: Dear 哄哄貓, WOW! Thanks for your detailed review. We appreciate your compliment on our quality of service. You've put a big smile on our faces. We are delighted to read that you enjoyed your stay at nhow Frankfurt. We always strive to give our guests the best experience possible, so it is wonderful to read all these positive things! We hope to welcome you again soon. With warm regards and a big smile, Denny. *Guest Relations*
Resposta da propriedade: Dear Yishiluhuasheng, thank you for your feedback and the time you took to review us. We are happy that you enjoyed your stay at nhow Frankfurt and that you were impressed with our facilities, such as our cleanliness. It is great, that you liked the delicious breakfast and were able to explore the area. We are sorry that you received a room with twin beds. Please, let us know the next time you decide to visit us, we will make sure that you receive the bed that you wish. With warm regards, Denny. *Guest Relations*
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Chia Chen
Suíte Júnior com acesso ao lounge VIP(nhow)
Hospedou-se em abr 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 18 abr 2024
Unglaublich freundliche Personal, Zimmer sehr sauber mit schöne Aussicht! Alles wunderbar, würde nächste Mal wieder hierher kommen!
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Resposta da propriedade: Lieber Gast, vielen herzlichen Dank für Deine Bewertung und die volle Punktzahl. Es freut uns sehr, dass Du Dich bei uns wohlgefühlt hast und wir Dich von uns überzeugt haben. Schön, dass Dir die Aussicht aus dem Zimmer gefallen hat, wir hoffen, Du hast ein Paar schöne Fotos schießen können. Wir freuen uns jetzt schon auf Deinen nächsten Besuch! :-) Einen lieben Gruß, Denny. *Guest Relations*
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Hasan
Quarto Premium(nhow)
Hospedou-se em ago 2024
Viaje com amigos
23 avaliação
5.0/5
Excepcional
Publicado em 22 ago 2024
Tolles Hotel, mit einer sehr guten Lage und einem erstklassigen Ausblick von der Skybar!
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Resposta da propriedade: Lieber Hasan, vielen Dank für die volle Punktzahl und Deinen Besuch. Es macht uns happy, dass es Dir bei uns so gut gefallen hat und Du Dich wohl gefühlt hast. Schön auch, dass Du einen schönen Abend in der NFT Skybar hattest und den tollen Ausblick genossen hast. Komm doch mal wieder vorbei, wir würden uns sehr freuen, unsere Tür steht Dir immer offen.Einen lieben Gruß aus dem nhow Frankfurt,Margarita *Guest Relations Manager*
Resposta da propriedade: Dear Hiroshi, thank you for sharing your feedback with us We are glad you liked the modern design of nhow Frankfurt and enjoyed the variety of options for breakfast. We will look into the door mechanism to ensure it's easier to use for future stays. Your feedback is valuable, and we hope to welcome you back soon.Warm regards,Margarita*Guest Relations Manager*
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Usuário convidado
Hospedou-se em jan 2024
Negócios
12 avaliação
5.0/5
Excepcional
Publicado em 16 jan 2024
房間緊湊,衞生乾淨,關鍵位置好,離展館近,出行方便。
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Resposta da propriedade: Dear Guest, Thank you for taking the time to review us and give us 5 out of 5 stars. We are very happy that you have enjoyed your stay with us and that the whole team as well as the hotel have met all of your expectations. We hope to welcome you back soon. With warm regards, Denny. *Guest Relations*
Resposta da propriedade: Dear shydontbeshy, WOW! Thanks for your detailed review and full score. We appreciate your compliment on our skills and the way we treat our guests. You've put a big smile on our faces. Your words motivate us to do our best! We are delighted to read that you enjoyed our rooms, facilities and cleanliness. We always strive to give our guests the best experience possible, so it is wonderful to read all these positive things! We really hope to see you soon and to provide you with a wonderful stay. This will make us very happy! With warm regards and a big smile, Denise. *Guest Relations*
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Usuário convidado
Hospedou-se em dez 2023
Viaje com amigos
8 avaliação
5.0/5
Excepcional
Publicado em 6 jan 2024
設計酒店,👍👍z
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Resposta da propriedade: Dear Guest, We really appreciate your feedback and we are happy that you enjoyed your stay and especially the fancy and extra ordinary design. We hope that you will visit us soon again. With warm regards, Margarita *Guest Relations Manager*