2 Chome-14-1, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0013, JapanVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.4/5
Muito bom
323 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.4
Comodidades4.3
Atendimento4.4
Limpeza4.6
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Todas as avaliações(323)
Avaliações positivas(314)
Avaliações com fotos/vídeo(109)
Quartos grandes(58)
Ótimo design(21)
Café da manhã delicioso(21)
Ótimo para viagens a negócios(17)
Conveniente para compras(17)
Próximo ao aeroporto(9)
Iluminação mediana(8)
Serviço de entrega de bagagens(3)
Avaliações negativas(9)
Usuário anônimo
Quarto Twin - Episódio 6
Hospedou-se em dez 2024
Família
19 avaliação
5.0/5
Excepcional
Publicado em 15 jan 2025
Really love the short walk from the hotel to the central hakata station. The room is big and spacious, and has a warmth feeling. It has a very modern take, which i like.
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Stanleydee
Quarto Twin(chapter 1)
Hospedou-se em out 2024
Casal
7 avaliação
5.0/5
Excepcional
Publicado em 19 out 2024
Great location of this.hotel. Nearby to Hakata Station. It just 5 to 10 minutes walk depand on your speed. Worth value of money. I will come back and stay in this hotel again in future. There also lots of eater rounding the hotel.
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Resposta da propriedade: Thank you very much for staying at our hotel the other day.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Usuário convidado
Quarto Twin - Capítulo 4
Hospedou-se em ago 2024
Casal
6 avaliação
4.0/5
Muito bom
Publicado em 1 set 2024
Excellent location, 10mins walk to fukuoka station, and yet away from noisy area.
Matress quality excellent.
Choose basics 4 room, big room, big bathtub.
Service i give 3star because i am 1hour early arrived at hotel 2pm, the room is ready but the reception request for additional money to check in, is typhoon day and we couldnt go anywhere.inconsiderate service.
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Resposta da propriedade: Thank you very much for choosing The Basics Fukuoka.
However, we are very sorry for the staff's response to your request during the typhoon.
We will continue to make every effort to provide the best hospitality to our many guests.
We sincerely look forward to welcoming you again.
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Apirom
Quarto Twin(chapter 1)
Hospedou-se em dez 2024
Família
6 avaliação
5.0/5
Excepcional
Publicado em 18 jan 2025
Very nice hotel
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Usuário anônimo
Quarto Twin - Capítulo 4
Hospedou-se em jun 2024
Viaje com amigos
2 avaliação
4.7/5
Incrível
Publicado em 8 jul 2024
We stayed in Chapter 4 this time, the room is so large and comfortable, staff are nice and helpful.
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Resposta da propriedade: Thank you very much for your stay at THE BASICS FUKUOKA. We are happy to see your feedback. We look forward to your next visit to our hotel.
alygator
Quarto Twin(chapter 3)
Hospedou-se em dez 2024
Família
1 avaliação
4.2/5
Muito bom
Publicado em 24 dez 2024
great service provided by the staff at the reception they are able to communicate in english and helped with our delivery of baggage to the next hotel fuss free and overall a great experience
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Danny
Quarto Twin(chapter 2)
Hospedou-se em mai 2024
Casal
18 avaliação
4.0/5
Muito bom
Publicado em 18 mai 2024
Spacious but basic room in a minimalist style, equipped with a coffee machine and smart TV, though lacking traditional storage like wardrobes; instead, there are hangers on the wall. The bathroom combines the shower and bathtub in one space, unlike other hotels where they are typically separate. Decent location, 10 minutes walk from Hakata train station. For parking, consider street options outside for better rates compared to the hotel's basement. Limited amenities, but the lobby is beautifully designed. The view from Room 603 is obstructed and unimpressive.
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Resposta da propriedade: Thank you very much for staying at The Basics Fukuoka.
We hope you were able to relax and enjoy your stay.
We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests.
Thank you very much for your feedback.
We hope you will visit us again when you come to Hakata. We all look forward to welcoming you to our hotel next time.
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Dennis
Quarto Twin(chapter 1)
Hospedou-se em nov 2024
Família
1 avaliação
4.0/5
Muito bom
Publicado em 30 dez 2024
Room larger than expected and very clean. And there were huge christmas photo spot in the lobby
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Usuário convidado
Quarto Twin(chapter 2)
Hospedou-se em set 2024
Família
5 avaliação
3.2/5
Publicado em 28 set 2024
Pros: Stunning lobby, nice decoration!
Room very clean.
breakfast is ok, got what u’ve paid!
Cons:
front desk staff (most young female) are very arrogant and hostile to female guest (?) I see a big smile serving a guy on the other counter. No hospitality at all! speak only very limited English, not prepared for foreign guest.
No concierge, not helpful even disabled aged guest!
Room very stylish and clean but …. No bedside table, ONE chair in a twin bed room, have to share the chair in a 2-guest room?!!!? No usb (may borrow from front desk) only ac adapter, OMG! the config like 20 yrs and no upgrade!
One more, need to pay yen300 if u ask front desk calling taxi.
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Resposta da propriedade: Thank you very much for staying at The Basics Fukuoka.
Thank you also for your valuable feedback.
We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests, and we hope that we can count on your continued patronage.
We look forward to welcoming you again.
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Usuário convidado
Quarto Twin(chapter 2)
Hospedou-se em set 2024
Família
5 avaliação
2.5/5
Publicado em 28 set 2024
As EXPECTED, Breakfast ok, awesome lobby, very stylish and clean!
But more on unexpected
Front office staff - limited English. Apple TV suddenly down, just restart our room wifi can fix, but the staff insist using his iPhone 10 trying for more than 30 mins and said use ‘cast’ is ok. OMG! I don’t want to see YT, and I have 3 iPhones (model 15, 13, 12) and 2 iPads, NONE can reconnect.
What I can say is…. the best of the Bascis have already shown on the website (room size, amenities brand, lobby), hardware is “got you have paid”. Software is off.
Heard the Basics is Ex-Grand Hyatt, meaning the architecture did not change and that’s the only part I appreciate.
What did the current hotel management do to improve? Im afraid I can’t see any!
PS. Experienced another hotel in this trip, totally different thing.
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Resposta da propriedade: Thank you very much for staying at The Basics Fukuoka.
Thank you also for your valuable feedback.
We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests, and we hope that we can count on your continued patronage.
We look forward to welcoming you again.
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Usuário convidado
Quarto Twin(chapter 3)
Hospedou-se em set 2024
Família
4 avaliação
5.0/5
Excepcional
Publicado em 21 out 2024
The room is very spacious, and the carpark within the hotel is very convenient for family trips. There are cafes, restaurants, family mart within walking distance.
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Resposta da propriedade: Thank you very much for using our hotel hotel.
Also, thank you again for giving us your thoughts at that time.
We saw how comfortable you stayed and we feel very happy.
We aim to further improve service.
We look forward to seeing you soon on your next visit.
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Usuário convidado
Quarto Twin(chapter 2)
Hospedou-se em nov 2024
Família
2 avaliação
4.0/5
Muito bom
Publicado em 16 jan 2025
The room is very spacious compared to another hotel, the staff is very friendly
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김현태93
Quarto Twin - Capítulo 4
Hospedou-se em ago 2024
Negócios
4 avaliação
5.0/5
Excepcional
Publicado em 7 set 2024
New building seems renovated. Very clean and convenient near fukuoka hakata station. Staff were nice.
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Resposta da propriedade: Thank you very much for staying at our hotel the other day.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Usuário convidado
Quarto Twin(chapter 3)
Hospedou-se em ago 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 5 ago 2024
The hotel is clean and comfortable. The location is excellent. The staff are very friendly and welcoming, and can speak fluent English. We did not come across any communication issues. Excellent experience overall!
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성철
Quarto Twin(chapter 3)
Hospedou-se em jan 2025
Família
17 avaliação
4.7/5
Incrível
Publicado em 20 jan 2025
This hotel is very clean and the staff is very kind.