Usuário convidado
31 de janeiro de 2023
Where do we start? Booked a King Bed Executive Room for October 2-5. Showed up to check in, they had the room already reserved for me, Room 211. I go upstairs and hear a little noise from the vicinity of the room. I unlock the door and see people in there! Not great. I go down to the front desk and tell them about it. Apparently, the people in that room had chosen to stay over and it wasn't put into the computer? They end up giving me a new room, Room 116. The room location isn't great since it's right next to the sidewalk in front of the building. I kept the blackout curtain down the whole time I was there. I get in there and the room is rather dusty all over and there's no TP in the bathroom, only tissues. I guess they weren't expecting to let this room out any time soon. They do have housekeeping, but they only clean rooms every 3 days if you have a longer stay. For short stays, they don't clean at all until after you check out. Also, someone absconded with the remote control, which meant that you couldn't turn the TV on. The woman working at the front desk got me a remote from (I think) one of the other rooms, but it still didn't turn on the TV. Had to buy a universal remote at Walmart in Gardendale and program that to turn on the TV (it is the hotel's to keep). The remote that I received was able to work the Dish Network receiver that is mounted to the wall behind the mini fridge. Speaking of the mini fridge, it froze two specific bottles of water solid, but none of the others around it. Weird. Probably the best part about the room was the bed itself. It was comfortable, but most of the rest of this experience was crazy. I've stayed in a fair number of hotels and this was a new and quite unsatisfactory experience. I likely would not stay here again if I return to the Birmingham area.
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