Avaliações do Pullman Fuzhou Tahoe
Pullman Fuzhou Tahoe
No. 3 Yangtouwei Road, Yuefeng Town, Jin'an District, Fuzhou, Fujian, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.8/5
Excelente
3938 avaliação
Avaliações verificadasAgradável e bem localizado4.8
Comodidades4.7
Atendimento4.7
Limpeza4.8
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Todas as avaliações(3938)
Avaliações positivas(3874)
Avaliações com fotos/vídeo(515)
Café da manhã delicioso(420)
Conveniente para compras(260)
Equipe da recepção cordial(192)
Próximo ao shopping(187)
Retornou várias vezes(66)
Excelente disposição do quarto(61)
Ótima sala de ginástica(31)
Boas vistas(23)
Avaliações negativas(60)
Prince of Pusan
Quarto duplo superior
Hospedou-se em ago 2024
Sozinho(a)
22 avaliação
Excepcional
Publicado em 26 ago 2024
Pullman Fuzhou is a new and modern hotel located next to the Tahoe Mall.
The rooms are modern making this hotel comparable to Kempinski Hotel. The rooms are slightly smaller than Kempinski, but newer, and being next to the mall is major plus if you want to go shopping, eat or watch movies.
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
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Usuário convidado
Quarto duplo superior
Hospedou-se em mai 2024
Sozinho(a)
18 avaliação
Incrível
Publicado em 30 mai 2024
Happy with my stay. I like the Chinese food at the Chinese restaurant. Clean room too
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Resposta da propriedade: Dear guest, Thank you for your recognition of us and becoming a loyal guest of the hotel. The hotel will continue the good quality and better service as always. Thank you for your support and love. We are looking forward to your coming home at any time. We wish you all the best! Sincerely, Vincent Yuan Guest Experience Manager
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Fabio Camilloni
Quarto duplo superior
Hospedou-se em abr 2024
Negócios
16 avaliação
Incrível
Publicado em 24 abr 2024
great ambience. Very good staff and location. Perfect place to stay. Also very good value for money.
Thank you again
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Resposta da propriedade: Dear guest, Thank you for your recognition of us and becoming a loyal guest of the hotel. The hotel will continue the good quality and better service as always. Thank you for your support and love. We are looking forward to your coming home at any time. We wish you all the best! Sincerely, Vincent Yuan Guest Experience Manager
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Gabriel
Quarto clássico
Hospedou-se em set 2023
Negócios
13 avaliação
Excepcional
Publicado em 13 set 2023
I’m very happy would definitely recommend this hotel clean and convenient there is a street behind with plenty of food surrounding is also clean and very safe no problems.
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
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Usuário convidado
Quarto duplo superior
Hospedou-se em jan 2024
Negócios
1 avaliação
Publicado em 23 jan 2024
Everything was clean and presentable. However, the room smelled like smoke. And I asked for a non-smoking room. I am in the architectural industry, it seems like their air conditioning is interconnected. So if someone on the floor smokes, you will smell it. I had to put up with the smell all night. The is the only negative thing. Everything else is good.
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. The hotel's air conditioning is a central air conditioning system with an independent control switch in each room. The air in each room is not connected to each other, the fresh air in each room is transported from the outside to each room through pipes. About the smoke smell in the room, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Yuan Guest Experience Manager
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Usuário convidado
Superior Room (2 beds)
Hospedou-se em mai 2023
Casal
1 avaliação
Ótimo
Publicado em 29 mai 2023
We booked a room for our 15 year wedding anniversary. When we went into our first room it had a very odd smell. I went to discuss the situation with Grace, the front desk manager. She was more than accommodating, upgraded our room, gave us a fruit platter and also allowed us access to the executive lounge for happy hour. She more than made up for our original room problem. And her English was excellent. The hotel pool was great and it is right across the street from a mall with lots of restaurants. It was a good stay!
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. We are delighted to read that you had an good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Also we pay high attention to the problem of smell you mention, and will find the way to solve it. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Vincent Yuan Guest Experience Manager
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Usuário convidado
Quarto deluxe duplo
Hospedou-se em dez 2023
Outros
1 avaliação
Muito bom
Publicado em 8 jan 2024
Close proximity to mega mall and MRT, hotel is relatively new, recommended
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
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Rittzz
Quarto deluxe duplo
Hospedou-se em jun 2023
Negócios
45 avaliação
Excepcional
Publicado em 19 jun 2023
A warm welcome, fast check-in and an upgrade into executive room. Especially Ms. Grace shows a very good service attitude and very attentive friendly help. Breakfast is a high standard and the good quality of food is delicious and various. Enough elevators and no waiting time when will up or down. The room is good equipped, clean and tight. It have good view. There is a good lobby which is suitable for meeting, drink somewhat, relax or what you want. However, I got a pleasant stay and will stay here next time. I can recommend this hotel to everyone.
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Resposta da propriedade: Dear guest, Thank you for your recognition of us and becoming a loyal guest of the hotel. The hotel will continue the good quality and better service as always. Thank you for your support and love. We are looking forward to your coming home at any time. We wish you all the best! Sincerely, Vincent Yuan Guest Experience Manager
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Toynbee
Superior Executive Double Room
Hospedou-se em set 2023
Negócios
6 avaliação
Excepcional
Publicado em 26 set 2023
This hotel is so good ,the service here well , I’m very happy.
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Vincent Yuan Guest Experience Manager
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Tang
Superior Room (2 beds)
Hospedou-se em abr 2023
Família
13 avaliação
Ótimo
Publicado em 7 abr 2023
The room was stuffy & warm due to poor ventilation. Inform front desk & they brought in a fan for the room. Toilet was complete see through & smells due to poor air circulation.
Front desk staffs were very helpful & kind.
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Resposta da propriedade: Thank you for taking the time to tell us about your experience at the Pullman Fuzhou Tahoe. I am sorry that the room conditions did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Yuan Guest Experience Manager
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Iana
Deluxe Executive Double Room
Hospedou-se em set 2022
Casal
15 avaliação
Incrível
Publicado em 27 set 2022
Everything is great! Service, cleanliness, good view, nice and big room, very comfortable bed and super good pillows (even wanted to buy 2 pillows, but they don’t sell them). There was a nice birthday gift from the hotel, thank you ☺️
There was only one drawback - weak water flow in the shower 🚿
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the issue of weak water flow, our engineering department will strengthen the maintenance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
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Usuário convidado
Quarto duplo superior
Hospedou-se em mai 2022
Negócios
21 avaliação
Excepcional
Publicado em 14 mai 2022
I visit this hotel regularly and the service was exceptional as always. Vicky was again very brilliant and professional in letting me know about all the modalities pre check-in which was very useful and reduced the stress that has become the norm when traveling. Customer service was exceptional as always and the room was of brilliant quality as per usual. I would highly recommend.
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Vincent Yuan Guest Experience Manager
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Usuário convidado
Quarto família
Hospedou-se em abr 2022
Família
15 avaliação
Excepcional
Publicado em 1 mai 2022
Absolutely wonderful service, and Vicky, the hotel manager, was absolutely fantastic. Very clean. Helpful staff. The hotel is in an excellent location and we had a wonderful time. We will definitely stay at the Pullman again!
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
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Jiafeng
Quarto duplo superior
Hospedou-se em jun 2023
Família
1 avaliação
Incrível
Publicado em 1 jul 2023
Brand new hotel. Excellent service.
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Resposta da propriedade: Dear guest, We very much appreciate your comments regarding your stay at the Pullman Fuzhou Tahoe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Yuan Guest Experience Manager
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Usuário convidado
Quarto duplo superior
Hospedou-se em ago 2023
Negócios
3 avaliação
Muito bom
Publicado em 22 ago 2023
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Resposta da propriedade: 尊敬的賓客,您好！感謝您選擇福州泰禾鉑爾曼酒店並抽出寶貴的時間與我們分享您的體驗。長路漫漫，幸而有您。很感恩有您這樣的信任和支持酒店的賓客陪伴，我們期待與您的下次相見。謹啟 Vincent Yuan 賓客體驗經理
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