Avaliações do Riu Sri Lanka All Inclusive

Nice and clam environment. Delicious foods. Can recommended.

Very good hotel and location

定了全包。非常好，酒水飲料吃喝自由！自助餐常規菜品但種類豐富。沙灘細膩。游泳池被太陽曬成了温水特別舒服享受。晚上還有表演到接近11點，有觀賞性。不錯的選擇！

好吧 這就是一家斯里蘭卡的clubmed平替 一價全包 餐廳選擇不多 娛樂設施不多 重點來了！！！房間地面 窗户全部是一層濕氣 這個實在是受不了 酒店的地理位置不適合觀光旅遊 更適合度假

我們每個家庭對這RIU HOTEL 都説非常好，下次還要來住

一價全含是特別讓人覺得爽的，無論何時想吃點喝點都隨意，不過酒店相對老了一些，游泳池關的比較早，衹到晚上7、8點鐘

酒店服務不錯，餐食很棒

O pessoal super simpático,muito preocupado com o bem estar dos clientes,e quando sabiam da nossa nacionalidade ainda se tornavam mais simpáticos sem se esquecer sempre de nós durante toda a estância no hotel. Animação noturna muita boa os espetáculos diferentes todos os dia e muito bons. Quarto com vista ao mar, sempre impecável com decoração de bonecos diferentes todos os dias

The overall facilities at RIU Hotel Ahungalla are excellent. The hotel offers a comfortable and well-maintained environment, with great amenities and services. However, the food could be improved, as it lacked the taste and quality one would expect from such a high-standard establishment. Despite this, the hotel provides a pleasant stay with its beautiful surroundings and helpful staff. Rating: 4/5

What can I say ? Everything was perfect here. This was our second stay with RIU. We enjoyed everything. Kids will love this place since they have separate pool with activities and other kids activity centre. Also everyday evening stage functions are amazing. We don’t feel boring with RIU. Night is kind a separate life at RIU.

Disappointing Stay at Riu Ahungalla. We recently stayed at this hotel during the Vesak season (May 25th) with a double all-inclusive package. Unfortunately, our experience fell far short of expectations. First of all upon arrival, we encountered a long queue at reception. Then Our luggage wasn't delivered to our room, indirectly forcing us to carry it ourselves. A proper welcome drink is also were missing (considering "all-inclusive") Then even after booking a double room, we were initially assigned one with two single beds. It is so unacceptable because we traveled with a baby. After much negotiation, they finally offered a room change. Also the reception staff seemed so rude, displayed an unpleasant and unhelpful attitude. I was looking for the Manager. But couldn’t find him anywhere to make a complain. Then I was searching contact details of RIU hotel chain management. All the contacts numbers are directed to RIU Sri Lanka itself. Not only that, there were many amenities were missing in the room like tea bags, water bottles. We had to request them multiple times, and receiving them took a considerable time. Also while requesting, they did argue and don’t even bother apologizing for such a big negligence. The all-inclusive buffet offered poor quality, particularly in the evenings, with stale and unappetizing options like old and cheap buns. So for me, this all inclusive package seemed a little far from expected as we didn’t visit this place to consume local alcohols and spend our rest of the day at a bar. The bathroom was stocked with a single, combined shower gel/shampoo dispenser instead of individual products like shampoo and conditioner. This feels impersonal and doesn't meet the standards of a resort hotel. I felt like I was sent to hell. At that moment, I really missed my home The room surprisingly lacked a teaspoon for making tea, replaced with a wooden stick – inconvenient and not the standard expected by resort guests. Overall, this stay was a significant disappointment. The service, amenities, and food quality fell far short of what a 5-star hotel like Riu Ahungalla should offer, especially during a peak season. It wouldn't be fair to award this stay more than a 2-star rating. I wouldn't recommend this hotel to others. Considering these facts, I have sort of an idea now regarding the whole RIU chain. I would never pick any of RIU hotels afterwards whenever traveling overseas. There are other better options like Marriot, Avani, Cinnamon, etc.

very good hotel, the employees are very responsive and kind, I really liked the work of the cleaner Shavishka, he made a very beautiful cake out of towels for my wife’s birthday and was very kind to us, thanks to such love, good vacations are formed, thank you for the good impressions

Very good service excellent food s pool verygood nightclub nice Nad liquor unlimited I like thees everything is going well

I had the pleasure of staying at the RIU Hotel in Sri Lanka and I must say, it exceeded all of my expectations. The staff, especially Vishmitha, went above and beyond to ensure our stay was comfortable and enjoyable. Our room was always impeccably maintained and Vishmitha's artistic touch added a special touch to our experience. I would highly recommend staying at the RIU Hotel in Sri Lanka to anyone planning a visit to the country. The beautiful surroundings, top-notch customer service, and attention to detail make it a truly exceptional place to stay. Thank you, Vishmitha and RIU Team LK, for making our stay so memorable!