Premier Inn Glasgow City Centre South

Good location for a walk into town. Meals were good in the restaurant for breakfast and dinner. Staff friendly

Ok this is a difficult one. I could have marked down heavily for the building work noise and last night the restaurant was closed for some reason. Whilst I'd been notified after I had booked a out the building work there was no way financially I could make any changes do not good. The restaurant issue was worse as a diabetic I needed to fuel up and there's not much in the area. Luckily there was a fish and chip shop nearby, not a great one but adequate. A really good deli/cafe on Crown Street good for breakfast (including Sundays) and other treats. Ok what about the hotel itself. A twenty minute stroll from Central Station but watch the pavements they are in a rough way! Room looked recently updated so nice. Massive comfortable bed and a really nice shower. Unlike others my room warmed up quickly when adjusted the thermostat. Decent reception and staff I met were very friendly so overall if the rate is good I'd be happy to stay here again. I would however compare with central prices as if the difference is marginal I'd choose the city centre option

Staff were lovely. But; my room was freezing, checked into my room at 3:10pm, turned on the heating and the room didn’t even begin to heat up until around 6:30pm; renovations going on until about 6:00pm (was warned when booking in the first place so I guess that’s on me); visible cobwebs; you can hear EVERYTHING going on outside, including wind, police cars, shouting, the lot. All in all, kinda miffed I spent £125 on this room, possibly avoid until the renovation works are finished.

Very Poor customer service, staff overall very rude with very poor customer service skills. Made to wait fir over 10 minutes for a table when there was plenty of spaces. Staff made me feel that i was an inconvenience for having an evening meal at the hotel

Do not come to this hotel when construction work is going on, they allocated me a room under neith the construction going on and from 8am to 8pm every day I was there there was banging, drilling, and loud noises including shouting and dropping tools and furniture. Very poor sleep and it affected my business work and teaching I was doing.

We tried to cancel after receiving an email telling us work would start at 8am and possibility of scaffolding would be outside our window. Because we had been warned that their might be minor noise from work 9am to 6pm we were refused, but how bad could it be? Well if you are not in the hotel between 8am and 6pm it would be ok but AVOID if you are. It felt like the builders were going to come through our ceiling with the noise of hammering and drilling from when we arrived so we left until after they had finished but “bang on” 8am it resumed. Premier Inn should either be giving out these rooms with a large discount or not allowing guests to stay here. Disgraceful!