Usuário convidado
19 de junho de 2022
I have to say, this is the worst hotel I have ever stayed in. I had high expectations before I moved in, but was really disappointed. Pictures do not match reality. The room facilities are really old and the hygiene is terrible. The TV remote is dusty and sticky and the battery is bad. What confuses me is that I booked a room with a private toilet and I can provide the receipt. I don't know why the staff give me a room with a shared bathroom. When I went back to the hotel on the first night to ask a male staff member, he was not very attentive to help me solve this confusion. And firmly said that the system showed that I booked a shared bathroom room. I had no choice but to go back to the room, but the heating in the room was broken. I was so cold that I couldn't sleep and asked the staff again, they came to check and gave me a new room. The room doesn't seem to provide any cleaning supplies and can only be purchased from the vending machines in the restaurant. The room I booked did not include breakfast and the staff said a breakfast was £8. But whenever I pass by the restaurant in the morning and smell the heavy and poor quality fumes, I lose my appetite. Apart from the above disadvantages, its location is very good. Near the city center, there are supermarkets and restaurants nearby. Also very close to the train station. The other staff are also very friendly. Probably only the location deserves the price.
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