Hampton Inn & Suites Phoenix/Goodyear

Clean room. No towel bars anywhere in the room . Not one. Nice front desk folks, average breakfast, a couple of hot items, choice of cereal, bagels, yogurt. Just very ok. Our room was noisy, lots of street noise quite late. The location was good for our purposes.

The staff went above and beyond to make sure our stay was exceptional. Our accommodations were great. I would definitely recommend this location to anyone looking for a comfortable and clean place to stay.

This hotel fit my needs very well. There is a strong implication that I will be returning. They had alot of parking, perfect for my 1993 Range Rover. Management is top notch. Thank you for a perfect hotel stay.

This is one of the BEST hotels I’ve ever stayed in. Has restaurant inside, heated pool. I didn’t want to go to the NASCAR race. I could stay in the comfy bed all day! Thank you for a memorable trip. WE WILL BE BACK ❤️

I believe this is the third time this year that I have stayed at this Hampton Inn. The location is great. It's a safe neighborhood and there are plenty of national stores and eating facilities nearby. Easy access to I-10 east and west bound. The grounds are clean parking is ample. The motel is clean and quiet. My rooms were clean and well kept. Shower worked great. Elevator worked. This motel seems to appeal to an upscale crowd. Housekeeping staff is great. Complimentary breakfast is great an the is plenty of room to sit.

Everything about this motel is great. Checks all the boxes, clean, quiet, great bed, orderly well managed, friendly, efficient staff, great, safe location. It's in an upscale neighborhood.There are several top notch restaurants nearby; I suggest the Haymaker which is about 300 feet due south of the Hampton Inn.

Peter and Chelsea (hotel owners with byrd hotels) I have had the pleasure of staying at your hotel during the past few days/nights and will complete my 5 night stay on Tues 3/21. During my stay, and given that I live in the Central Time Zone, I have been up very early (usually 400 am MST) and working in the breakfast area. As a result, I have had the opportunity to observe two of your employees in an up-close fashion. I want you to know how impressed I am with these two employees: Akeem - is your night manager and night auditor. His professionalism, customer service attitude, energy, commitment, and attention to detail, in my opinion, has been outstanding. I offer this opinion after observing him for three very early mornings and observing that is much more “present” than any other night manager I have ever observed. As a 69 year old with 45 years of business travel experience, I have a significant data base to make comparisons. My recommendation would be that you do all you can to continue to retain Akeem as an employee of your hotel. He’s a significant asset to this operation. Angie - is the lady that leads the effort to put out breakfast every morning for all your guests. She is humble, service oriented, attentive to ensuring that each of the breakfast stations are fully stocked. She arrives on time, and is always ready to open the breakfast for guests, matching the hotel’s commitment to its guests. The quality of the items available for breakfast are always of good quality and served hot for the guests. This is not the case in many of the hotels where I stay. Like Akeem, I would strongly recommend that you do all you can to continue to retain Angie as an employee of your hotel. She is a significant asset to this operation.

The hotel is clean and conveniently located close to the freeway. The reason I am writing this review is specifically because of your staff. Dominic(public spaces) and Mya specifically, but honestly everyone we came across was pleasant and helpful. Dominic and Mya stood out for exceptional hospitality. I appreciated the stay and you are doing a great job staffing in a time where that can be difficult. Thanks again!

Don't stay here, this is the worst hotel ever. Specifically the employee Akeem has no clue what hospitality is and he should not be working in this field. I'm an easy going person, but I'm also staying here for work, and nothing works. Have had to use the laundry machines twice, and both times the dryer hasn't worked on the first cycle. Akeem actually just charged my room for 4 more quarters, when their laundry machine failed to work for the second time in my week long stay. No, "sorry our machine is still broken and for the inconvenience," just a very rookie "I actually can't do anything about that..." when it's literally his job. The first time this happened, the employee called maintenence and gave me 4 more quarters, the obvious solution. PLEASE FIRE AKEEM, HE IS NOT FIT FOT HOSPITALITY. Also be forewarned that the "breakfast" is just bland cereal or vats of batter that you have to make your own pancake/waffle with. No fresh fruit, yogurt, or anything even remotely nutritious and they shouldn't be allowed to call that "breakfast."