Fashiontv Luxe Resort

Avaliações do Fashiontv Luxe Resort

Fashiontv Luxe Resort

Esentepe Mah Ahu Unal Aysal Caddesi No: 1, Goynuk Mahallesi, 07100, TürkiyeVer detalhes do hotel
Fashiontv Luxe Resort
Fashiontv Luxe ResortFashiontv Luxe ResortFashiontv Luxe Resort
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1 noite

Avaliações dos hóspedes

4.2/5
Muito bom
48 avaliação
Avaliações verificadas
Agradável e bem localizado4.4
Comodidades4.1
Atendimento4.1
Limpeza4.2
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Todas as avaliações(48)
Avaliações positivas(42)
Avaliações com fotos/vídeo(10)
Avaliações negativas(6)
Usuário anônimo
Hospedou-se em out 2022
Casal
9 avaliação
5.0/5
Excepcional
Publicado em 10 nov 2022
Very very nice hotel food is very delicious
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FAISAL GHAZI
Hospedou-se em jun 2022
Reservei para outra pessoa
14 avaliação
4.2/5
Muito bom
Publicado em 5 jun 2022
The Reception is not good for the service
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mukaddes
Hospedou-se em nov 2024
Família
6 avaliação
5.0/5
Excepcional
Publicado em 11 nov 2024
Tekrar gitmek isteyeceğim, lüks bir otel. Çok memnun kaldık. Temiz. Yemekler güzel. Ferah. Orman içinde. Odalar çok geniş ve rahat.
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Usuário convidado
Hospedou-se em out 2024
Família
20 avaliação
3.7/5
Publicado em 10 out 2024
酒店大堂非常氣派,但內部管理和服務都有點粗糙,房間裏的設施都需要升級和維修了,整個酒店面積不小,風景優美,花草樹木都很茂盛,食物飲料供應充足,就是客人還挺多的,晚餐時間一定要早點去,還有,燒烤取餐枱是在主餐廳外面,我們晚餐吃完了才發現
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Usuário convidado
Hospedou-se em nov 2024
Família
1 avaliação
2.7/5
Publicado em 19 nov 2024
Otelin sezon kapanışı nedeniyle, hicbir yerde hiçbir şey yok gibiydi. Barda kola yok, o yok, bu yok. Daha önceki gidisimle hiçbir alakası yoktu. Kongreye denk gelmek te cabası. Bu kez olmadı. Kapalı havuzda ısıtma yok, koridorlarda odadan çıkan tabak, çanak, bardak hepsi ortalıkta. 5. Gün kaldırıldı.
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Gulten YILDIRIM
Hospedou-se em abr 2024
Família
1 avaliação
3.5/5
Publicado em 13 abr 2024
Bayram tatili için 4 gece olarak geldik otele. Otelin büyüklüğü ve olanakları çok güzel ancak ilk gün açık bira içen eşim 2 gün odadan çıkamadı hastalandı. Ağaçlardan dökülen polenler güzel temizlenmediği için oğlum ve ben alerji olduk. Oteli uyararak düzelttik ancak bizim tatilimiz zehir oldu. Sayemizde bir çok insan için iyi oldu açık bira vermediler ve odalar ve eşyalar iyice temizlendi hergün. Personel çok iyiydi hepsi çok yardımcı oldu ve güleryüzlüydü. Odalar güzeldi ama bazı asansörler uzak ve çalışmıyordu çok yürümek gerekti.
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Usuário convidado
Hospedou-se em nov 2024
Viaje com amigos
2 avaliação
2.7/5
Publicado em 21 nov 2024
Berbat tam anlamıyla
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Donna Rosa
Hospedou-se em mai 2023
Casal
6 avaliação
4.0/5
Muito bom
Publicado em 18 mai 2023
Прекрасный отель, с разнообразным меню, но в номерах пахнет канализацией, сломан телевизор
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JanisM13951
Hospedou-se em out 2024
Casal
1.0/5
Publicado em 28 out 2024
Overall hotel is not luxury at all as they state it. We have been in Turkey lot of times and multiple times even in cheaper hotels, but this is worst experience of all which we ever had. The biggest problem is in cleanliness. The hotel is worn out, the rooms, the territory, the dishes and glasses. Hotel rooms are cleaned very bad, only one time of 10 night stay the floor was mopped and only after several requests to do so, the same with bed sheets replacement it was only once and after 3 days in a row asking for this. The main restaurant where the food is served is very dirty, they don't clean the tables after people eat, they just take the dishes but leave all the dirt on the tables and others have to eat on these dirty tables. Dishes, forks and knifes all dirty, have to check and choose most clean ones, as they are really dirty. When talking directly with hotel guest relations about this, they say that's a mistake that will be fixed, but nothing changed during all 10 days. Food itself is okay, but the dirt is gross. Overall would be a good hotel if management would change their thinking in the way of cleaning everything better and giving a better service, then every one would close eyes on worn out stuff. Attached few photos of the issues, but there are a lot of more, this just can give an insight what to expect if you are planning to visit this hotel.
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6/9
Resposta da propriedade: Dear Guest, Thank you for the information you share about our facility. First of all, we want to express our sorrow for your dissatisfaction. As Amara Luxury Resort & Villas family, our goal is to improve the quality of services offered on a daily basis. For this reason, our guests' complaints, criticism and suggestions contribute positively to our work. All kinds of complaints, criticism and suggestions are evaluated and necessary studies are carried out. In this context, we want you to know that your comments will be evaluated by the competent departments. We will try to resolve your dissatisfaction with your next stay. We'd be honored to see you again. Sincerely Amara Luxury Resort & Villas Management
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Kamil M
Hospedou-se em out 2024
Família
5.0/5
Excepcional
Publicado em 27 out 2024
the food is very good, most people don't speak English, I rate the cleanliness of the room as 3. great atmosphere in the hotel, staff and bartender always smiling, lots of attractions for children and adults, Kemer region is like a small Moscow.
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Resposta da propriedade: Dear Mr. Kaml, We would like to thank you for choosing Amara Luxury Resort & Villas and thank you for your time to share your experience. We would like to welcome you again as soon as possible and make Amara Luxury Resort & Villas difference again ... Kind Regards, Amara Luxury Resort & Villas Management
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Dina M
Hospedou-se em ago 2024
Família
3.0/5
Publicado em 14 ago 2024
MINUS: Bad service. Most of the employees are rude. Not interested to help. Unless you are from Russia, then they fly around you. Upon arrival at the hotel, with four small children, they didn’t gave us a room. They gave it after 3-4 hours. Bad internet outside the hotel. The rooms when you enter look very nice. And they were probably 15 years ago. But, now they are for renovation. Old, broken a lot of it. The lock on the terrace door does not work. There is mold in some parts of the shower cabin. The sofa doesn't working. Maids clean poorly. The beach is very bad. The one closest to the hotel is small, narrow. Full of people. You have a pontoon to jump on. There are huge rocks in the sea, so it is impossible to enter barefoot. Buy water shoes, that's the only way you can enter the sea. Nobody speaks English, except for a few at the reception. They only speak Turkish, of course, but also Russian. PLUS: The animation is excellent. During the day at the pool and in the evening at the amphitheater. Bravo to the people who entertain the guests. The food is ok. It's the same almost every day, but they always add something new. It is versatile. At any time of the day you have somewhere to eat and everything is delicious. The complex is huge. There is plenty of content for children and adults. Courts for golf, football, basketball, tennis, etc. Aqua park is good. Pools too. The beach at the end of the hotel (by the slide) is quiet and there are not many people like at the beginning of the hotel. Everything is green and there are a lot of trees. Really nicely decorated whole complex, especially for walking
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6/15
Resposta da propriedade: Dear Mrs. Dina Thank you for the information you share about our facility. First of all, we want to express our sorrow for your dissatisfaction. As Amara Luxury Resort & Villas family, our goal is to improve the quality of services offered on a daily basis. For this reason, our guests' complaints, criticism and suggestions contribute positively to our work. All kinds of complaints, criticism and suggestions are evaluated and necessary studies are carried out. In this context, we want you to know that your comments will be evaluated by the competent departments. We will try to resolve your dissatisfaction with your next stay. We'd be honored to see you again. Sincerely Amara Luxury Resort & Villas Management
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zivileg1
Hospedou-se em jun 2024
Família
5.0/5
Excepcional
Publicado em 17 jun 2024
Hotel has big territory, nice gardens, a lot of green areas. Rooms are very big and comfortable. My compliments to staff of Guest relations, reception and Spa center. Fish restaurant is a must to visit: nice food with perfect service! All family had a nice holidays here, at Amara Luxury!
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Resposta da propriedade: Dear Guest, First of all, we would like to Thank you for staying with us and for your review of our hotel. We're very pleased to learn of your great satisfaction while staying with us. We are truly happy to have been of service to you and certainly look forward to welcoming you back to the hotel in the future. With our best regards, Guest Relations Manager, Margarita Rodych.
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987jevgenijv
Hospedou-se em jun 2024
Família
5.0/5
Excepcional
Publicado em 11 jun 2024
Nice hotel for family stay. All problems were solved quickly. Thnks to Dina from reception. Coctails were very nice. Staf working perfectly. Evening shows were quite good. Animation team worked well. Wife and kids enjoyed zumba. Thnks to Ms. Soumah. Can recommend this hotel for this value
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Resposta da propriedade: Dear Mr. Jevgenij, First of all, we would like to Thank you for staying with us and for your review of our hotel. We're very pleased to learn of your great satisfaction while staying with us. We are truly happy to have been of service to you and certainly look forward to welcoming you back to the hotel in the future. With our best regards, Guest Relations Manager, Margarita Rodych.
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Ahmad A
Hospedou-se em jun 2024
Família
5.0/5
Excepcional
Publicado em 10 jun 2024
The entertainment teams was great specially ms. soumah she was really friendly. They were always keeping us busy. Reception team were helpful specially ms marve . We truly recommend amara luxury resort and villas see you soon ❤️❤️❤️❤️❤️❤️
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Resposta da propriedade: Dear Mr. Ahmad, Let us thank you for sharing your experience at Amara Luxury Resort & Villas. We are really happy to learn that you were very pleased with our helpful and hospitable staff and exciting activities organised by our team. It was our pleasure to welcome you at our resort We are looking forward to seeing you again at Amara Luxury Resort & Villas. Kind Regards, Guest Relations Manager, Margarita Rodych.
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Nuran T
Hospedou-se em mai 2024
Família
5.0/5
Excepcional
Publicado em 23 mai 2024
2. Defa tercih ettiğimiz otel yine şaşırtmadı yine memnun ayrılıyoruz ama geçen seneye göre alkol kalitesinde düşüş var ama animasyon ve yemekler konusunda tercih sebebi teşekkürler amara resepsiyon da Merve hanım animasyonda Mustafa bey
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Resposta da propriedade: Değerli Nuran Hanım, Nazik yorumunuz ve harika deneyiminizi bizimle paylaşmak için zaman ayırdığınız için teşekkür ederiz. Tüm misafirlerimize mükemmel hizmet sunabildiğimiz için kendimizle gurur duyuyoruz ve tatilinizi daha da özel kılmayı başardığımızı duymaktan mutluluk duyuyoruz. Tüm misafirlerimiz için 'evden uzakta bir ev' olmayı umduğumuzdan, ekibimiz her zaman misafirlerimizin konaklamaları sırasında kendilerini rahat, konforlu ve iyi bakılmış hissetmeleri için çaba göstermektedir. Diğer her şeyin sizin için mükemmel olmasına sevindik ve dönüşünüz için sabırsızlanıyoruz! Saygılarımızla, Misafir İlişkileri Müdürü, Margarita Rodych.
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