Avaliações do Barceló Carmen Granada

Resposta da propriedade: Dear Guest,We appreciate that you took the time to share your experience with us.We are pleased that the design of our accommodations and the overall modernity of our establishment resonated well with you. Our team works diligently to maintain a contemporary and inviting atmosphere for our valued guests.Bed size requests are subject to availability and are displayed on each booking portal. We regret that on this occasion we were unable to meet your bed size preferences.Nonetheless, it is great to know that our central location contributed positively to your visit, providing convenient access to Granada's vibrant centro area and nearby transportation options.We are hoping to welcome you back in the future. Kind regardsNoelia Cervera, Guest Manager

Resposta da propriedade: Dear Denia,Thank you for your positive feedback.We are thrilled to hear that your time with us was so memorable.We're delighted that you appreciated the beauty and cleanliness of our establishment and found your room spacious and comfortable. It's great to know that we have become your favorite hotel during your travels in Spain. Our dedicated staff works hard to provide a welcoming environment and it warms our hearts to know we've succeeded.We look forward to welcoming you back on a future occasion.Best regards,Noelia Cervera, Guest Manager

Resposta da propriedade: Dear Sandra,Thank you for your positive feedback.We are truly glad that your stay at Barceló Carmen Granada left a positive impression.We are delighted that you enjoyed our central location, which offers the convenience and charm of Granada right at your doorstep. It is fantastic that you appreciated the exclusive atmosphere of our rooftop terrace, B-Heaven, which provides an unrivaled panoramic view of the iconic Alhambra, especially by moonlight. Our team takes pride in the amenities we offer, and we're thrilled that these aspects contributed to the enjoyment of your visit.We look forward to welcoming you back on a future occasion.Best regards,Noelia Cervera, Guest Manager

Resposta da propriedade: Dear Guest,Thank you for sharing feedback about your recent stay.We are sorry that the view from your room did not meet your expectations, due to our location in the city centre around buildings. It's wonderful to hear that your overall stay was enjoyable and that our airport shuttle added convenience to your travels.It would be a pleasure to welcome you again. Kind regards,Noelia Cervera, Guest Manager

Resposta da propriedade: Dear Guest, Thank you very much for your kind feedback.We regret to hear that the parking availability did not meet your expectations. We understand that finding convenient parking can enhance the overall experience and we apologize for any inconvenience this may have caused you. We are continually seeking ways to improve our amenities and services to ensure the satisfaction of all our guests.We are thrilled to learn that the majestic views of the Alhambra and our prime location contributed positively to your exploration of Granada's rich history. It is wonderful to know that you enjoyed the serenity of our rooftop pool and terrace, which are indeed perfect for unwinding. Your kind words regarding our modern amenities and the courteous service provided by our staff are greatly appreciated and serve as a testament to our commitment to exceptional hospitality.We look forward to welcoming you back for another memorable experience.Best wishes,Noelia Cervera, Guest Manager

Resposta da propriedade: Dear Iñigo, Thank you very much for your kind feedback.We are thrilled to hear that you enjoyed your stay with us and appreciated the recent refurbishment of our hotel. It's great to know that you found our rooms to be comfortable and modern. We are also delighted that you enjoyed the B-Heaven bar on our rooftop, offering stunning views and a relaxing atmosphere.Our central location is indeed a highlight, and we are glad that you found it convenient while still being away from the crowds. We truly appreciate your recommendation and are grateful for your continued patronage over the years.We look forward to welcoming you back for another memorable experience.Kind regards,Valle GálvezGuest Experience Manager

Resposta da propriedade: Dear guest,Thank you for reviewing your stay with us.We are delighted that you had such a positive experience at our hotel.However, we sincerely apologize for the inconvenience you encountered during check-in. We are reviewing your comments with our team to ensure our usual high standards are maintained. We continuously strive to provide excellent service, and we regret that we fell short of your expectations in this instance.We are pleased to hear that you appreciated the renovation of our rooms. At Barceló Carmen Granada, we take pride in offering comfortable and well-designed accommodations to enhance our guests' stay. It's wonderful that you enjoyed the layout, color scheme, and lighting of your room.Finally, we are thrilled that you found our location to be very good. Our privileged position in the heart of Granada allows our guests to easily explore the city's attractions. We're also delighted that you enjoyed our rooftop dining area, especially the beautiful night view. Our B-Heaven terrace, open from April to November, offers one of the best views of the city, along with a delightful snack menu and cocktails.We hope to welcome you again in the future. Best regards,Noelia Cervera, Guest Manager

Resposta da propriedade: Dear guest Thank you very much for choosing Barceló Carmen Granada for your visit to the Nasrid city.We are delighted with your comments about our hotel brand, Barceló Carmen Granada remains committed to providing high quality services and amenities to ensure the satisfaction of our guests.We are sorry to hear that your experience regarding the hotel check-in times was not to your liking. We guarantee check-in for all our rooms from 14:00 h, in order to ensure that each stay meets the highest standards of preparation and service, thus providing the best possible experience for our guests. Likewise, I would like to take this opportunity to remind you that we have a 24/7 reception service, where our colleagues will be ready to assist you and offer alternatives whenever availability allows us to do so.Finally, we are pleased that you have commented positively on the location and accessibility of our hotel. It is located in the city centre, just a few minutes walk from the Cathedral of Granada and other tourist attractions of interest. In addition, its privileged location ensures excellent connections with public transport, facilitating access in a comfortable and efficient way.We look forward to serving you again in the future.Paula Peña, Guest Experience

Resposta da propriedade: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們非常高興您對Barceló Carmen Granada的整體體驗感到滿意。儘管我們的位置對於不開車的客人來説可能不是最便利的，我們理解這可能會給您帶來不便。我們深表歉意。我們很高興您讚賞我們酒店的現代簡約裝修風格和實用的浴室設施。Barceló Carmen Granada酒店致力於為客人提供舒適和便利的住宿環境。此外，我們很高興知道您對酒店周圍的餐廳選擇感到滿意，並且喜歡我們便利的地下停車場。我們的酒店位於安達盧西亞城市的中心地帶，確保客人可以盡情享受格拉納達的獨特魅力和便捷的交通。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Noelia Cervera, Guest Manager

Resposta da propriedade: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們非常高興您在巴塞羅卡門格拉納達酒店的入住體驗如此美好。我們非常高興您讚賞了酒店的地理位置，便利的購物出行以及我們舒適的客房。酒店地處安達盧西亞城市的心臟地帶，與眾多商場近在咫尺，確保您能輕鬆享受格拉納達的每一刻。此外，我們高興地得知您對我們的房間衞生和清潔感到滿意，我們一直致力於為客人提供一個乾淨整潔的環境。您對我們員工的服務熱情和周到的評價，讓我們備受鼓舞，我們的團隊始終致力於為客人提供無微不至的服務，確保您的每一次入住都留下美好回憶。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Noelia Cervera, Guest Manager

Resposta da propriedade: 尊敬的賓客,您好！感謝您選擇我們的酒店，非常榮幸能為您服務！我們很高興您在Barceló Carmen Granada的體驗非常棒。我們很高興您欣賞到了我們的舒適大床和沙發，以及房間的整潔和安靜環境。我們始終致力於為客人提供乾淨、安詳的住宿體驗。同時，瞭解到您對早餐的價位和多樣性感到滿意，我們感到非常高興。Barceló Carmen Granada的早餐確實提供了多種選擇，以滿足不同客人的需求。此外，我們的位置優越，位於安達盧西亞城市的心臟地帶，並且緊鄰大型購物中心，為客人提供了極大的便利。衷心期待您的再次光臨，我們將為您奉上更好的住宿體驗，祝您生活愉快！Noelia Cervera, Guest Manager

Resposta da propriedade: 고객님의 솔직한 리뷰에 대해 감사드리며, 저희가 더 나은 서비스를 제공할 수 있도록 노력하겠습니다.저희 호텔에서 긍정적인 경험을 하고 가셨다니 다행입니다. 청결, 조식 및 위치에 대해 만족하신 점을 기쁘게 생각하며, 저희 호텔은 그라나다의 중심부에 위치해 있어 관광에 매우 편리한 장소입니다. 소중한 의견 감사합니다. 부디 그라나다에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 뵐 수 있기를 기대하겠습니다. 감사합니다.Noelia Cervera, Guest Manager

Resposta da propriedade: Estimado huésped,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Carmen Granada para su visita a Granada y por recomendarnos.Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el hotel.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Un saludoNoelia Cervera, Guest Experience

Resposta da propriedade: Beste Abdelmalik, Hartelijke dank voor deze enthousiaste beoordeling.Het doet ons veel plezier dat we u een goede ervaring hebben geboden.Graag tot een volgende keer!Met vriendelijke groeten,Noelia Cervera, Guest Manager