Atenas Granada

toilet in my room could not be flushed so asked to fix. but never fixed.

My daughter had stayed here last year and recommended it to us. Sadly our experiences with this place varied greatly. We booked a room for 3 months in advance to be given the tiniest room ever. It had 1 single bed and 1 double bed and 2 separate doors to balcony view. 1 set up of doors didn't work. The room was so small we had difficulty storing 3 pieces of luggage (1 per person) unless they were completely closed and stored upright. If we would've left suitcases open and lying on the floor, we wouldn't have been able to enter the restroom or leave the room without jumping over suitcases. Upon check in our room was very hot. A printed page of directions were given upon check in and they included instructions that it may take up to 10 minutes for the a/c to begin working. 30 minutes later the a/c was still only blowing hot air. We notified the front desk and they arrived shortly afterwards. Unknown to us (from reading the website or upon check in), guests cannot control the a/c units in their rooms. The front desk must enter the room with a remote control. We were asked what degree celsius we'd like it set at. We responded and the front desk person left. So, vacationers beware! Unless you want to continually call the front desk to come adjust the a/c temperature, choose your a/c setting wisely. During night 1 while trying to go to sleep we heard water dripping. The a/c unit was installed above the rood door and was leaking. We placed towels on the floor and noticed this issue must have been going on for quite some time before we checked in because it was obvious the top of the door and some of the door trim were warped from the constant exposure to water. We notified the front desk the next morning and they sent someone to repair the unit. The repair was short lived and that evening we again got to listen to dripping water all night. The towels we placed on the floor the second night were soaked by the morning and the water had made its way into the hallway also. But, the worst part about our room was the bathroom. It was disgusting. Please see pics. The bottom of the shower curtain was completely black with mold and the grout and caulk on the tub / tiles needed to be completely redone. On a high note, the staff was friendly and daily we would see the hallways being cleaned and mopped (including the staircase). Too bad some of those cleaning efforts weren't put towards the bathrooms. The location is fabulous and located near many restaurants, etc. However, based on our experience here we'd look for accommodations elsewhere the next time we're in Granada.